* This transcript was created by voice-to-text technology. The transcript has not been edited for errors or omissions, it is for reference only and is not the official minutes of the meeting.
          I NOW DECLARE 
          [00:00:01]
THAT THE PLAINTIFF CITY COUNCIL, THAT'S NICE. 
          UH, IT'S CONVENED IN OPEN SESSION THAT ALL COUNCIL MEMBERS ARE PRESENT. 
          THE COUNCIL WILL NOW RECESS INTO EXECUTIVE SESSION IN TRAINING ROOM A TO HOLD A CLOSED EXECUTIVE MEETING PURSUANT TO THE PROVISIONS OF VERNON TEXAS CODES ANNOTATED GOVERNMENT CODE CHAPTER 5 51. 
          THE OPEN MEETINGS ACT IN ACCORDANCE WITH THE AUTHORITY CONTAINED IN SECTION 5 51 0 71 TO CONSULT WITH THE ATTORNEY TO RECEIVE LEGAL ADVICE AND DISCUSS LITIGATION SECTION 5 51 0 87 TO DISCUSS ECONOMIC DEVELOPMENT MATTERS. 
          THANKS. 
          I NOW CLEAR THE PLAINTIFF, CITY COUNCIL PRELIMINARY OPEN MEETING IS RECONVENED IN THE OPEN SESSION, AND THAT ALL COUNCIL MEMBERS ARE PRESENT. 
          OUR FIRST ITEM ON THE PRELIMINARY AGENDA IS CONSIDERATION AN ACTION RESULTING FROM THE EXECUTIVE SESSION. 
          OUR NEXT ITEM IS VIA TRANSPORTATION PROGRAM. 
          SCOPE OF WORK. 
          CURTIS. 
          GOOD EVENING, COUNCIL MAYOR, I'M CURTIS HOWARD WITH THE, UH, ASSISTANT CITY MANAGER HERE AT CITY OF PLANO. 
          AND, UH, I'M REALLY PLEASED TONIGHT TO TALK, START TALKING TO YOU ABOUT THE, UH, THE TRANSPORTATION, UH, SOLUTION THAT WE ARE BRINGING FOR YOU. 
          WE'VE ALREADY SIGNED A CONTRACT WITH THEM, AND I'VE GOT, UH, TWO GUESTS HERE JUST IN CASE YOU HAVE ANY TECHNICAL QUESTIONS. 
          THEY'LL BE ABLE TO PROVIDE THAT INFORMATION TO YOU. 
          THOMAS DE RITTER AND AARON GIBO, UH, BOTH FROM VIA. 
          SO, UH, JUST A LITTLE BIT. 
          ONE OF THE THINGS THAT, UH, WE'VE BEEN WORKING ON AS, AS WE'VE BEEN GOING THROUGH THIS PROCESS WITH DART AND, AND HAVE COME UP ON A SITUATION, THE SITUATION NOW WHERE WE ARE, UH, WE STILL HAVE DART, UH, HERE IN THE CITY OF PLANO AND, AND WE ARE PROVIDING A SUPPLEMENTAL SERVICE TO DART. 
          SO WE HAVE, UH, UH, SIGNED A SIX MONTH AGREEMENT WITH THEM RIGHT NOW. 
          AND BASICALLY IT'S GONNA BE TO PROVIDE KIND OF TRANSPORTATION NEEDS IN THOSE AREAS THAT, THAT DART DOES NOT COVER. 
          UH, WE'RE GONNA TRY AND IMPROVE MOBILITY THROUGHOUT THE CITY OF PLANO, AND, AND THE WAY WE'RE DOING IT IS USING A TECHNOLOGY BASED SYSTEM THAT VIA OFFERS. 
          AND, UH, WE'LL GO GET INTO A LITTLE BIT ABOUT THAT. 
          SO, BUT THIS WHOLE PROCESS WILL BE A MORE FLEXIBLE, DYNAMIC ROUTING WAY METHOD OF, UH, PICKING PEOPLE UP AND GETTING 'EM TO WHERE THEY NEED TO GO. 
          SO THE TWO PROGRAMS THAT WE ARE STARTING OFF WITH IS, FIRST OF ALL, A SENIOR RIDES PROGRAM. 
          AND, UH, SO THAT SENIOR WI RIDES IS GONNA BE FOR, UH, OUR RESIDENTS 65 AND OLDER. 
          UH, WE ARE LOOKING AT PROVIDING THEM TRANSPORTATION SERVICES THROUGHOUT THE CITY OF PLANO, INCLUDING A ONE AND A HALF MILE BUFFER OUTSIDE. 
          UH, SO, YOU KNOW, SOME OF THESE, UH, FOLKS THAT NEED TO GET TO, TO DOCTOR'S APPOINTMENTS OR OTHER SERVICES THAT ARE JUST OUTSIDE OUR CITY LIMITS, UH, YOU KNOW, RIGHT NOW, SO THAT WE GOT A FLEXIBLE SYSTEM. 
          SO THE, UH, THE, THE HOURS AND, AND RATES THAT WE TALK ABOUT ARE PROBABLY GONNA CHANGE AS WE KIND OF GO AND, AND, AND GET MORE INFORMATION. 
          BUT AT LEAST, ESPECIALLY DURING THE WEEKDAYS, WE'RE LOOKING SOMEWHERE BETWEEN ABOUT A SIX 30 START TO ABOUT, UH, 10:00 PM UH, PROBABLY WEEKENDS WILL BE A LITTLE MORE LIMITED THAN THAT, MAYBE NINE TO NINE. 
          UH, BUT AGAIN, WE'RE STILL WORKING ON SOME OF THAT STUFF. 
          WE ARE LOOKING AT LAUNCHING THE, THE, UH, SENIOR RIDES PROGRAM ON MAY 4TH. 
          AND, UH, AND, UH, AND WE'LL GET GOING ON THAT, THAT, UH, PROGRAM FIRST. 
          SO THE SECOND PROGRAM IS GOING TO BE A CIRCULATOR SYSTEM. 
          OH, UH, OH. 
          THAT INCLUDES THE SHOPS OF LEGACY, UH, LEGACY WEST, AND THEN THOSE CORPORATE CAMPUSES IN THAT AREA. 
          SO RIGHT NOW, UH, OUR ECONOMIC DEVELOPMENT FOLKS ARE WORKING WITH, UH, THOSE CORPORATE CAMPUSES AS WE TRY AND FIGURE OUT THE BEST ROUTES AND PICK UP LOCATIONS AND TIMES, UH, FOR THAT CIRCULATOR ROUTE. 
          SO WE DON'T HAVE A A START DATE FOR THAT YET, BUT WE ARE WORKING ON THAT. 
          AND ONCE WE GET THAT INFORMATION, UH, WE WILL THEN PROVIDE IT TO YOU. 
          UH, SO JUST THE SCOPE OF SERVICES WHEN WE CONTRACT WITH VIA. 
          SO AGAIN, THIS IS GONNA BE A, A, AN APP BASED SYSTEM, UH, THAT, UH, BOTH DRIVERS THAT CAN USE AND THEN RIDERS CAN USE. 
          UH, IF, IF WE HAVE PEOPLE, 'CAUSE IT'S A SENIOR RIDES PROGRAM THAT DO NOT HAVE THE ABILITY TO USE SMARTPHONES, THEY CAN ALSO GET ONLINE OR ALSO, UH, CALL IN AND GET THAT SET UP. 
          AND WHETHER IT'S, UH, FOR, FOR A RIDE THAT THEY NEED TO THE GROCERY STORE OR WHETHER IT'S FOR ONE OF THOSE REOCCURRING MEDICAL, UH, APPOINTMENTS, THEY CAN SET THAT UP, UH, VIA HAS THAT TECHNOLOGY, UH, DRIVER RECRUITMENT. 
          SO ONE OF THE THINGS THAT THEY DO, UH, THEY'RE VERY FOCUSED ON SAFETY, SO MAKING SURE THAT THEY GET DRIVERS, UH, THAT GO THROUGH BACKGROUND CHECKS AND, UM, AND, AND, UH, ARE PROVIDING, UH, UH, A SAFE SERVICE FOR OUR RESIDENTS. 
          AND IN ADDITION TO THE, UH, THE INVESTIGATIVE PROCESS THAT THEY DO, ONE OF THE THINGS THAT ALL THESE VEHICLES WILL HAVE IS THEY'LL HAVE CAMERAS INSIDE THEM. 
          SO, UH, TO MAKE SURE THAT, UH, THAT, UH, THAT STUFF IS, IS VIDEO RECORDED FOR SAFETY PURPOSES, UH, CUSTOMER SERVICE AND OUTREACH. 
          THEY HAVE A, UH, A ROBUST 
          [00:05:01]
CUSTOMER SERVICE PROCESS IN ADDITION TO WHAT THE CITY OF PLANO WILL OFFER. 
          AND THEN WE ARE GONNA WORK CLOSELY WITH THEM ON, ON, UH, THE MARKETING ASPECT AND ALSO THE DATA ANALYTICS AS THAT BECOMES IMPORTANT AS WE MOVE FORWARD. 
          THE INITIAL TERM FOR THIS CONTRACT IS SIX MONTHS. 
          UH, WE'VE GOT A, UH, ANOTHER SIX MONTH OPTION, UH, AT THE SAME TERMS, AND THEN UP TO THREE 12 MONTHS EX EXTENSIONS AFTER THAT. 
          UH, THE COST OVERVIEW IS, UH, 3.95 IS A NOT TO EXCEED AMOUNT THAT WE HAVE, UH, THE, UH, ESTIMATED TOTAL COST OF THIS PROGRAM RIGHT NOW. 
          AND, AND, AND IT'S GONNA CHANGE BASED UPON WHEN WE START. 
          THE CIRCULATOR SYSTEM IS ABOUT 2.78, UH, MILLION AND, UH, 365,000 APPROXIMATELY THAT STARTUP COST. 
          AND THE OPERATIONAL COST FOR THIS FIRST SIX MONTH PERIOD WILL BE ABOUT 2.41 MILLION. 
          UH, AND YOU CAN KIND OF SEE THE COST HERE FOR BOTH THE, ON THE, UH, SENIOR ON, UH, UH, SENIOR RIDES PROGRAM, AND THEN ALSO THE LEGACY WEST CIRCULATOR. 
          AND WHAT WE DO IS WE TRY AND ESTIMATE THE NUMBER OF HOURS, AND THAT'S HOW VIA WILL BILL US IS BASED UPON THAT. 
          SO THAT COULD CHANGE BASED UPON THE DATA THAT WE RECEIVE AND KIND OF FIGURE OUT WHAT, WHAT THE, UH, THE PATTERNS ARE. 
          UH, OPERATIONAL, UH, INFORMATION IS GOING TO INCLUDE THE FACT THAT, UH, NOT ONLY DO, UH, DO THEY HAVE A, UM, UH, A PERSON OVERSEEING THIS PROGRAM HERE, BUT I'LL BE THE PERSON WHO WILL BE OVERSEEING IT FOR THE CITY OF PLANO. 
          SO WE'LL WORK CLOSELY TOGETHER TO MAKE SURE THAT, UH, WE RESOLVE ANY PROBLEMS AND, UH, AND, AND WE HAVE FLEXIBILITY AS NEEDED TO, UH, CHANGE THINGS. 
          AS THAT DATA COMES IN, UH, WE'RE GONNA HAVE UP TO 30 VEHICLES. 
          UH, SOME OF 'EM ARE GOING TO BE, UH, HANDICAP ACCESSIBLE. 
          UH, AND THEN WHAT WE'RE PLANNING ON DOING IS HAVING THOSE STAGED OVER AT HAGGARD LIBRARY. 
          SO WE'LL HAVE ABOUT 30 SPACES OVER THERE THAT, UH, AND SO AT NIGHT WHEN THOSE VEHICLES ARE NOT, UH, BEING UTILIZED, AND THEY'LL BE OVER THERE AT HAGGARD AND PROVIDING THAT, UH, AND ALL THE VEHICLES WILL BE WRAPPED. 
          SO YOU'LL SEE THAT THAT MARKETING THAT WE'RE DOING AS THESE VEHICLES ARE, ARE TRAVELING AROUND THE STREETS OF PLANO. 
          AND SO THEY'LL, THEY'LL BE THERE AT HAGGARD LIBRARY IN THE EVENING. 
          UH, AND AGAIN, AS I, AS I STRESS MED, THE METRICS ARE GONNA BE REALLY IMPORTANT. 
          WE HAVE THE ABILITY BE AS VERY FLEXIBLE, AND WE WILL HAVE THE ABILITY TO MAKE CHANGES, UH, IMMEDIATELY AS WE SEE FIT, UH, BASED UPON TRAFFIC PATTERNS AND, AND OTHER INFORMATION COMING IN. 
          UH, THE FAIR POLICY IS, UH, GOING TO, WE'RE GONNA START OFF THE, EACH PROGRAM, IT'LL BE 30 DAYS FOR FREE, AND WE'RE LOOKING AT KIND OF A BASELINE OF $3, BUT THAT WILL BE FLEXIBLE. 
          WHAT WE'RE LOOKING AT IS, IS, IS GONNA BE BA AND A COUPLE THINGS. 
          NUMBER ONE, UH, WE ARE IN THE PROCESS OF GETTING TOGETHER WITH DART TO SEE HOW, UH, THAT RELATIONSHIP WILL BE AND, AND, UH, HOW WE CAN KIND OF MERGE THESE SYSTEMS TOGETHER. 
          UH, BUT ALSO WE CAN BE FLEXIBLE ON THE, ON THE FAIR BASED UPON THE DISTANCE. 
          AND AN EXAMPLE WOULD BE ARLINGTON HAS KIND OF A FAIR WHERE IT'S GONNA BE A $3 FOR THE FIRST FOUR MILES, UH, FIVE, UH, $4 FOR AN, AN ADDITIONAL MILE UP TO $8. 
          SO, YOU KNOW, WE HAVE SOME, SOME, UH, FLEXIBILITY IN THAT FAIR SYSTEM BASED UPON, UH, WHAT WE DECIDE TO DO. 
          UH, AND ALSO PASSENGER COUNTS. 
          SO IF YOU'VE GOT A COUPLE PEOPLE, LET'S SAY FROM, UH, FROM A A, AN ACTIVE, UH, SENIOR LIVING FACILITY WHO WANT TO GO AND, UH, GO SHOPPING, THEN, UH, YOU KNOW, WE HAVE ONE PERSON WHO ORDERS THE A THE, UH, THE, UM, UH, VEHICLE, AND THEN YOU BRING TWO OF YOUR FRIENDS, AND THEN WE'RE THINKING THAT THOSE WILL BE A DOLLAR A PIECE. 
          SO WE'RE GONNA KEEP THAT RATE LOW SO WE CAN, WHAT WE WANNA DO IS GET AS MUCH RIDERSHIP AS POSSIBLE ON THIS SYSTEM. 
          UH, MARKETING, YOU KNOW, A BIG PART OF THIS, OF COURSE, IS, UH, WE WANNA MARKET THIS. 
          SO, UH, WE'VE GOT A JOINT STRATEGY WITH VIA. 
          THEY ARE, THEY ARE WORKING CLOSELY WITH OUR COMMUNICATIONS FOLKS AND OUR NEIGHBORHOOD ENGAGEMENT FOLKS. 
          UH, WE'RE GONNA HAVE OUR FIRST, UH, UH, UH, COMMUNITY OUTREACH PROGRAM AT 10 O'CLOCK IN THE MORNING IN THIS CHAMBER, UH, ON WEDNESDAY. 
          AND, UH, YOU KNOW, ONE OF THE THINGS THAT, UH, IN ORDER TO MAKE SURE THAT WE GET PEOPLE, WE'VE GOT A LOT OF PEOPLE SIGNED UP FOR IT RIGHT NOW, BUT WE WANNA MAKE SURE, UH, WE WERE GOING OUT TO THESE ACTIVE LIVING COMMUNITIES IN VARIOUS PLACES, AND JUST THE FEEDBACK WE WERE GETTING WAS, UH, SEEMED TO BE VERY POSITIVE. 
          THIS IS ALL ADO ANECDOTAL AT THIS POINT, BUT, UH, WE TALKED TO A LOT OF FOLKS WHO, YOU KNOW, THEY, THEY'RE, UM, THE, THE FACILITY THEY HAVE, THEY DON'T DRIVE, YOU KNOW, THERE MAY BE A, A TRANSPORTATION TO PLACES TWO OR THREE TIMES A WEEK, AND, UH, THIS WILL HOPEFULLY GIVE PEOPLE AN OPTION TO GET WHERE THEY NEED TO GO HERE IN PLANO. 
          UH, AND, UH, AGAIN, WE'RE ALSO GONNA BE WORKING WITH THE MEDIA ON COORDINATING, UH, AS, AS, UH, AS WE, AS WE, UH, UH, LAUNCH THIS PROGRAM. 
          SO THAT'S JUST A LITTLE BIT OF AN OVERVIEW, UH, AT THIS TIME. 
          I'D BE WELCOME. 
          ANY QUESTIONS YOU MAY HAVE. 
          COUNCIL MEMBER LEVI. 
          THANK YOU, MAYOR. 
          UH, CURTIS, UH, WITH THE, UH, 1.5 MILE BUFFER, UM, I'M ASSUMING THAT FOLKS WILL BE ABLE TO GET TO SOMEPLACE LIKE, UH, STONE BRIER 
          [00:10:01]
MALL OR SCAPE, UM, AND WE DON'T KNOW WHERE THEIR DOCTOR'S APPOINTMENTS WILL BE, BUT IF SOMEONE NEEDS TO RETURN TO PLANO, UM, AND THEY BOOK A RIDE OR SOMETHING LIKE THAT, WILL THERE BE SOME KIND OF VETTING TO KNOW WHETHER OR NOT THEY'RE PLANO RESIDENCE? SO I, I THINK THE VETTING OCCURS WHEN THEY SIGN UP FOR THE APP AND, AND THEY USE OUR SERVICE. 
          SO THAT'S PART OF THAT, PART OF THAT PROCESS. 
          THEN WE'LL VET THEM TO MAKE SURE THAT THEY, UH, BECAUSE FOR EXAMPLE, THE 65 AND OLDER, UH, UM, UH, YOU KNOW, THEY GOTTA BE A PLANO RESIDENT, AND SO WE GOTTA VET THE FACT THAT THEY'RE 65 OR OLDER AND, UH, AND SO THAT WOULD BE ONE WAY OF DOING IT. 
          OKAY. 
          AND, UM, I KNOW THERE'S STILL A LOT TO BE DETERMINED ON THE CIRCULATOR, BUT ARE WE THINKING THAT THAT'S GONNA STILL BE A, A FAIR BASED, OR WOULD THAT BE FREE, UH, TO ENCOURAGE RIDES? WELL, WELL, WE'RE, WE'LL AT LEAST START OFF, UH, AS A, WITH A 30 DAY FAIR FREE, UH, PROGRAM START UP. 
          AND THEN FROM THEN WE CAN CHANGE THE FARE BASED ON WHAT WE NEED. 
          AND WE REALLY WANNA, YOU KNOW, WE'RE, WE'RE, WE'VE BEEN TOYING WITH THE IDEA AND, AND TRYING TO FIGURE OUT, NUMBER ONE, WHAT THE BUSINESS COMMUNITY NEEDS OVER THERE AND, AND THEN NUMBER AND WHERE WE'RE GONNA STOP. 
          AND, UH, AND THEN ALSO, UH, YOU KNOW, HOW WE'RE GONNA MAKE SURE THAT WE HAVE THE AMOUNT OF VEHICLES NEEDED TO, TO GET PEOPLE AROUND, ESPECIALLY DURING THOSE, UH, ACTIVE TIMES, LIKE LUNCH HOUR AND THAT SORT OF THING. 
          SO, SO THOSE ARE THINGS THAT WE'RE, WE'RE DISCUSSING RIGHT NOW. 
          UH, AND WE DON'T HAVE ANSWERS ON EVERYTHING YET, BUT WE WILL BE BRINGING THAT BACK COUNCILMAN, UH, FOR COUNCIL DISCUSSION WHEN WE GET TO THAT POINT OF ACTUALLY ESTABLISHING THE FEES. 
          OKAY. 
          AND, AND ON THAT, YOU, UM, IN THE INFORMATION YOU PROVIDED TO US EARLIER, UM, YOU MENTIONED A LEGACY TRANSIT MANAGEMENT ASSOCIATION. 
          YES. 
          COULD YOU AMPLIFY THAT? WHAT THAT IS? WHO THAT IS? SO, UH, MY UNDERSTANDING AND I THINK, UH, UH, UH, ECONOMIC DEVELOPMENT IS WORKING WITH A MAN, THE, UH, UH, MANAGEMENT TRANSPORTATION ASSOCIATION, MTA LAKES CMTA, THAT IS, UH, CONSISTS OF THE BUSINESSES OVER IN THAT LEGACY AREA, AND, UH, AND THEY TRY AND DEAL WITH TRANSPORTATION NEEDS. 
          SO TRY AND FIGURE OUT, UH, HOW, HOW TO BEST, HOW TO BEST DEAL WITH IT, ALTHOUGH IT HAS NOT BEEN OVERLY ACTIVE RECENTLY. 
          AND I THINK THAT THAT'S ONE OF THE THINGS WE'RE TRYING TO DO, IS WE'RE TRYING TO STAND THAT BACK UP WITH THOSE, UH, WITH OUR CORPORATE PARTNERS AND USE THAT AS A WAY OF GETTING OUT THIS INFORMATION, FINDING OUT WHAT THE NEEDS ARE OVER ON THAT WEST SIDE, AND THEN THAT WAY WE CAN BEST FIGURE OUT THE ROUTES AND, AND OTHER DETAILS FOR THE CIRCULATOR SYSTEM. 
          CURTIS, THANK YOU. 
          AND COUNCILMAN, I WOULD JUST ADD ON THE, THE LEGACY, UH, TRANSIT GROUP, LOOKING AT STAGGERED, TART START TIMES LOOKING AT, AT ALL SOLUTIONS HAS REALLY BEEN KIND OF THE FOCUS OF THAT. 
          UM, AND WE'RE KIND OF SHIFTING A LITTLE BIT TO KIND OF FOCUSING ON A SINGLE SOLUTION RIGHT NOW AS, AS WELL AS THE STAGGERED START TIMES TO REALLY HELP KIND OF ALLEVIATE SOME OF THE, THE TRAFFIC GETTING IN AND GETTING OUT WITH, UM, YOU KNOW, KIND OF STANDARD WORK HOURS. 
          AND SO DOING THAT, UM, WE'VE ACTUALLY HAD DART IN A LEADERSHIP ROLE WITH THAT GROUP FOR A WHILE. 
          UM, BUT AS CURTIS MENTIONED, IT'S BEEN DORMANT. 
          SO WE'RE TRYING TO RESTART THAT TO MAKE SURE WE'RE ENGAGING THE RIGHT FOLKS, UM, TO GET, NOT ONLY GET WORD OUT, BUT TO UTILIZE THE, THE, THE SERVICES THAT WE'RE TALKING ABOUT STARTING AS WELL. 
          THANK YOU, DEPUTY MAYOR, PROTO, UH, THANK YOU CURTIS FOR THE PRESENTATION. 
          THANK YOU FOR BEING HERE. 
          A QUESTION I HAVE, I KNOW SEVERAL OF YOUR VANS WERE GONNA BE A DA COMPLIANT, WOULD THEY BE CONSIDERED LIKE PARATRANSIT VANS, OR IS THIS SOMETHING ENTIRELY DIFFERENT? I'M MORE CONCERNED ABOUT THOSE THAT ARE, UH, HAVING TO USE WHEELCHAIRS TO, TO GET ABOUT, YEAH. 
          SO THIS IS NOT SET UP TO BE A PARATRANSIT TRANSPORTATION SYSTEM BECAUSE DART STILL HAS THAT, AND SO WE DON'T WANT TO GET INVOLVED IN WHAT THEY'RE DOING. 
          UH, SO IT IS NOT, IT IS NOT GONNA BE PARATRANSIT. 
          IT WILL HAVE THE ABILITY TO, TO DEAL WITH PEOPLE WHO MAY HAVE MOBILITY ISSUES. 
          UH, BUT WE ARE NOT LOOKING AT, AT THIS AS A PARATRANSIT SYSTEM. 
          OKAY. 
          SO IN OUR DISCUSSION THOUGH, WE'RE GONNA HAVE THE PUBLIC FORUM ON WEDNESDAY. 
          WE MAKE, GOTTA MAKE SURE THAT'S CLEAR. 
          YES, SIR. 
          OKAY. 
          SO, UH, SECOND ABOUT THAT IS, UH, NOT ABOUT THAT TOPIC, BUT I NOTICED THAT YOU SAID IT WAS A $3 RATE FOR A FOUR MILE RADIUS. 
          CORRECT. 
          AND THEN POTENTIALLY ADDING ON AS, AS WE GET FURTHER OUT. 
          RIGHT. 
          MY CONCERN HERE IS IF I HAVE SOMEBODY IN WEST PLANO THAT WANTS TO GO TO THE SAM JOHNSON CENTER, IT SEEMS TO BE A LITTLE BIT MORE THAN FOUR MILES, WOULD THEY HAVE KNOWLEDGE OF WHAT THAT RATE'S GOING TO BE IF THEY GET, UH, PLANO RIDES TO PICK 'EM UP OVER AT WEST PLANO? IT, IT'LL BE BASED ON THE APP. 
          SO IT'LL BE SIMILAR TO WHAT YOU'D SEE WITH AN UBER OR LYFT MM-HMM . 
          SO YOU'D KNOW WHAT THE, YOU WOULD KNOW WHAT THE RATE IS. 
          AND, 
          [00:15:01]
AND KIND OF ALONG WITH THAT, YOU KNOW, SOME OF THE THINGS THAT WE ARE DISCUSSING IS HOW TO DEAL, IS IT A $3, UH, ONE WAY OR IS IT A, YOU KNOW, ONE OF THE THINGS THAT DART DOES IS THEY HAVE A, UH, A A TIME PASS. 
          SO IN A THREE HOUR PERIOD IT MIGHT BE $3. 
          SO WE'RE LOOKING AT DOING THINGS LIKE THAT BECAUSE WHAT WE DON'T WANT TO DO IS, YOU KNOW, WE DON'T WANNA ALL OF A SUDDEN NOW REALLY INCREASE THE PRICE OF GOING TO THE GROCERY STORE BY SIX BUCKS OR EIGHT BUCKS OR 12 BUCKS, WHATEVER IT'S GONNA BE. 
          SO, SO YES, THOSE, BUT THAT IS, THAT IS SOMETHING THAT WE'RE LOOKING AT. 
          OKAY. 
          SO WE'LL HAVE ABOUT SEVERAL OPTIONS WITH REGARDS TO VARIABLE RATES. 
          IF WE HAVE THAT 10 O'CLOCK TO THREE O'CLOCK RATE, THERE'D BE ONE RATE THAT THEY CAN HAVE SEVERAL RIDES, OR THEY CAN HAVE JUST A SINGLE RIDE TO A POINT A TO B. 
          YEAH. 
          AND ONE OF THE THINGS THAT, THAT, THAT THE COMMUNITY HAS TALKED ABOUT IS BECAUSE THIS IS VIA, AND, YOU KNOW, AND, AND HOW IS THAT GONNA WORK WITH DART? SO IF YOU HAD TO GET, YOU KNOW, TO A DART STATION AND, AND GO DOWN TO DALLAS, YOU KNOW, HOW DO THOSE RATES MERGE TOGETHER? UH, ARE YOU GONNA, IS THERE GONNA BE TWO RATES? UH, UNTIL WE, UNTIL WE TALK TO DART, WE DON'T NECESSARILY KNOW HOW THAT'S GONNA WORK YET. 
          SO THAT'S PART OF THE, UH, HESITATION ABOUT FIGURING OUT EXACTLY HOW THEY'LL, WHAT THESE RATES ARE AT THIS POINT. 
          OKAY, THANK YOU. 
          YES, SIR. 
          COUNCIL MEMBER CARE. 
          HEY CURTIS. 
          UM, ACTUALLY YOU'VE ANSWERED SEVERAL OF MY QUESTIONS. 
          UM, YOU MENTIONED THERE'S LIKE TH 30 VEHICLES TO START WITH, UH, UP TO 30 VEHICLES? YES, SIR. 
          UP TO 30. 
          UH, ARE THESE OWNED BY THE CITY? SO THESE ARE NOT OWNED BY THE CITY, SO THEY'LL BE OWNED BY VIA. 
          AND SO VIA VIA HAS A, UH, A LEASE AGREEMENT, UH, AND CAN GET THESE VEHICLES AND, AND, UH, THEY, I'M SURE THEY'D BE MORE HA MORE THAN HAPPY TO TALK TO YOU ABOUT THAT PROCESS. 
          BUT, UH, THEY WILL WRAP THEM WITH THE, UH, THE, UH, THE, THE PLANO RIDES LOGO. 
          AND SO THEY WILL LOOK LIKE CITY OF PLANO VEHICLES, BUT TECHNICALLY THEY'LL BE OWNED BY VIA. 
          OKAY, VERY GOOD. 
          AND WE WILL BE CHARGED BY THE ACTUAL NUMBER OF RIDES. 
          IS THAT THE WAY THAT WORKS? HOURS, I BELIEVE IS WHAT IT'S GONNA BE, YES, SIR. 
          OKAY. 
          OKAY. 
          SO VERY GOOD. 
          THANK YOU MAYOR PROTO. 
          JUST A COUPLE OF QUESTIONS, CURTIS. 
          UM, SO ON THE APP THAT YOU HAVE TO DOWNLOAD, IS THERE ANY TYPE OF, UM, PROMOTION INFORMATION SESSION TO HELP THE SENIOR CITIZENS AND TRYING TO UNDERSTAND HOW THIS WORKS? 'CAUSE OBVIOUSLY NOT EVERYBODY IS TECH SAVVY LIKE I AM, RIGHT? RIGHT. 
          SO, UM, HOW, HOW WOULD THEY KNOW HOW TO MANEUVER THE, UM, THE APP SO THAT THEY KNOW HOW TO, HOW TO GET AROUND AND PLUS WHAT ARE THE DIFFERENT LANGUAGES THAT WE'RE USING? ARE WE USING GOOGLE TRANSLATE, OR WHAT, WHAT ARE WE DOING WITH THAT? SO, TO ANSWER YOUR FIRST QUESTION, UH, SO THERE, THERE IS GONNA BE A ROBUST COMMUNITY OUTREACH PROGRAM. 
          AND WHAT THAT MEANS IS, IS GOING TO SOME OF THE, YOU KNOW, WHETHER IT'S SAM JOHNSON OR THESE ASSISTED, UH, LIVING FACILITIES, SO WE CAN MAKE SURE THAT, UH, THAT, THAT OUR, OUR SENIOR FOLKS, UH, HAVE THE ABILITY TO DOWNLOAD THE APP AND UNDERSTAND, UH, WHAT, HOW TO USE IT. 
          OR IF THAT'S NOT POSSIBLE, THEN THERE ARE OTHER WAYS TO DO IT. 
          SO WHETHER AGAIN IT'S ONLINE OR WHETHER IT'S OVER THE PHONE, THEY'LL BE ABLE TO DO THAT. 
          SO IT'S GONNA BE THROUGH THAT, UH, THAT, THAT COMMUNITY OUTREACH. 
          AND I THINK THAT IN, IN TALKING WITH THEM AND THEY SAY, YOU KNOW, ONCE YOU START TALKING TO PEOPLE ABOUT THAT, YOU KNOW, THAT WILL SPREAD. 
          AND SO I'M, I'M CONFIDENT THAT THAT'LL HAPPEN. 
          AND THEN LANGUAGES, I, I KNOW THEY HAVE THE ABILITY TO, TO, UH, PROVIDE THAT APP IN A LOT OF LANGUAGES. 
          I, I MAYBE WILL PITCH IT OVER TO YOU TO TELL IF YOU CAN TALK ABOUT HOW THAT WORKS. 
          'CAUSE I DON'T HAVE THAT TECHNICAL ABILITY, TECHNICAL KNOWLEDGE. 
          YES. 
          HAPPY TO ANSWER THAT ONE. 
          AND THANK YOU AGAIN FOR BRINGING US IN. 
          UM, BY DEFAULT, OUR PLAN WAS TO START WITH ENGLISH AND SPANISH, BUT WE CAN ALSO UPDATE THAT IF THERE'S, WE'LL FOLLOW YOUR POLICY. 
          BUT, UM, TO CURTIS'S POINT, AS FAR AS HAVING MULTILINGUAL OPTIONS, IT'S PRETTY STANDARD FOR US. 
          SO WE'VE KIND OF FOLLOWED THE LEAD OF THE CITY THERE. 
          I I, I WOULDN'T MAKE A RECOMMENDATION THAT PERHAPS THERE ARE SEVERAL, UM, NEWSPAPER OUTLETS IN, IN DIFFERENT LANGUAGES IN, IN PLANO, YOU KNOW, THESE LOCAL, YOU KNOW, WEAK WEEKLY TYPE, UM, UH, NEWSLETTERS OR NEWSPAPERS THAT PEOPLE CAN PICK UP FOR FREE, YOU KNOW, TO JUST RUN A LITTLE AD IN THERE WITH, YOU KNOW, THE, THE, WITH REGARD TO THE, TO THE APP. 
          AND THAT WOULD, I THINK THAT WOULD ACTUALLY REACH A LOT MORE OF THE NON-ENGLISH SPEAKING INDIVIDUALS. 
          AND IF THE APP IS LANGUAGE FRIENDLY, THAT ALSO WOULD HELP IN, UM, GETTING PEOPLE TO START SIGNING UP. 
          'CAUSE UM, MY, MY CONCERN IS THAT THERE'S A LOT OF THE SENIOR CITIZEN, UM, UH, POPULATION WHO REALLY DON'T SPEAK ENGLISH, AND THEY'RE THE ONES WHO USUALLY ARE THE ONES THAT REALLY NEED THE SERVICE AND WE'RE NOT REACHING THEM. 
          SO, 
          [00:20:01]
UM, YOU KNOW, THAT'S JUST A SUGGESTION. 
          IT'S FAIRLY CHEAP BECAUSE THEY'RE USUALLY THESE NEWS NEWSPAPERS OR NEWSLETTERS ARE, YOU KNOW, FREE FOR PUBLIC TO PICK UP. 
          SO THEIR, THEIR ADVERTISEMENT IS FAIRLY REASONABLE WHEN IT COMES TO, YOU KNOW, HOW MUCH TO, TO CHARGE. 
          SO THAT WOULD BE SOMETHING THAT I WOULD LOOK INTO MAYOR PRO TEM, WE'RE HAPPY TO LOOK INTO THAT AND, AND WORK THROUGH AMANDA AND OUR MEDIA RELATIONS GROUP AS FAR AS MAKING CONTACT, MAYBE WITH SOME OF THE REPORTERS OR PUBLISHERS TO SEE IF WE CAN, UM, PUSH OUT SOME INFORMATION THAT MIGHT BE NEWSWORTHY TO THEM. 
          OKAY. 
          THANKS CURTIS. 
          ALRIGHT. 
          APPRECIATE IT. 
          THANK YOU. 
          OKAY, OUR NEXT ITEM IS, UH, DEPARTMENTAL OVERVIEW, HUMAN RESOURCES AND RISK MANAGEMENT. 
          VICTORIA. 
          GOOD EVENING, MAYOR AND COUNCIL. 
          MY NAME IS VICTORIA WYNN, DIRECTOR OF HUMAN RESOURCES AND RISK MANAGEMENT. 
          NOT LONG AGO, WORKFORCE STRATEGIES COULD BE, COULD TAKE A ONE SIZE FITS ALL APPROACH. 
          EMPLOYEES OFTEN SHARED SIMILAR EXPECTATIONS, CAREER PATHS AND TIMELINES. 
          TODAY, THAT'S CHANGE. 
          OUR WORKFORCE NOW SPANS FOUR DISTINCT GENERATIONS, EACH BRINGING DIFFERENT EXPERIENCES, EXPECTATIONS, AND PERSPECTIVES. 
          TO SUPPORT OUR EMPLOYEES IN MAINTAINING HIGH PERFORMANCE, WE HAVE TO UNDERSTAND WHO OUR WORKFORCE IS, NOT JUST IN NUMBERS, BUT IN HOW THEY THINK, HOW THEY WORK, AND HOW THEY ENGAGE. 
          THE HR MISSION IS TO ATTRACT, DEVELOP, AND RETAIN A HIGH PERFORMING WORKFORCE, WHILE PROVIDING STRATEGIC HR LEADERSHIP THAT ENABLES TEAM PLANO TO DELIVER EXCEPTIONAL SERVICE. 
          THIS SLIDE PROVIDES A BIRD'S EYE OVERVIEW OF OUR DEPARTMENT AND HOW WE'RE STRUCTURED. 
          UM, HOWEVER, I'M GONNA GO TO THE NEXT SLIDE 'CAUSE I FEEL LIKE IT HAS, IT DOES A BETTER JOB OF EXPLAINING OUR CORE SERVICES IN THE HR DEPARTMENT. 
          WE HAVE FOUR CORE SERVICES. 
          IN THE FIRST AREA IS THE HR REWARDS, THE TOTAL REWARDS AREA, WHICH OUR TEAM CONCENTRATES ON BENEFITS, COMPENSATION, RETIREMENT PLANS, AND LEAVE ADMINISTRATION TO ENSURE THAT WE'RE COMPETITIVE, BUT WE'RE FISCALLY RESPONSIBLE AT THE SAME TIME. 
          ANOTHER SECOND ASPECT, A VERY IMPORTANT KEY ASPECT OF OUR OPERATION IS THE WORKFORCE AND OPERATIONS MANAGEMENT. 
          YOU FIND THAT IN THIS AREA WE CONCENTRATE ON RECRUITING, HIRING, UH, WE TAKE CARE OF ONBOARDING AND ORIENTATION OF NEW HIRES. 
          WE ALSO ARE FOCUSED ON COMMUNICATION. 
          AND COMMUNICATION IS NOT ONLY WITH NEW HIRES, BUT ALSO EXISTING EMPLOYEES TO MAKE SURE THAT OUR EMPLOYEES RECEIVE, RECEIVE TIMELY INFORMATION ABOUT WHAT THE PLANO CITY PLANOS DOING, AND AS WELL AS ENGAGEMENT ACTIVITIES IN EMPLOYEE RELATIONS AND RISK MANAGE MANAGEMENT. 
          THESE ARE VERY IMPORTANT AREAS THAT I WANNA SPEND JUST A LITTLE BIT TIME TO TALK ABOUT. 
          IN THE EMPLOYEE RELATIONS AREA, OUR TEAM FOCUSES ON HELPING DEPARTMENTS WITH DAY-TO-DAY OPERATIONS ON SUCH MATTERS AS DISCIPLINE. 
          IN PARTNERING WITH THE LEGAL DEPARTMENT, WE LOOK AT DISCIPLINARY ACTIONS, SO TERMINATIONS, SUSPENSIONS, DEMOS, PROBATIONARY DOCUMENTS, AND, UH, WE ASSIST WITH GRIEVANCES IN TERMS OF PROCESSING THOSE COMPLAINTS. 
          IF THERE ARE COMPLAINTS ON WORKPLACE HARASSMENT, FOR EXAMPLE, IN RISK MANAGEMENT, OUR TEAM DOES A GREAT JOB WITH ASSISTING EMPLOYEES WITH SUCH CLAIMS AS ON THE JOB INJURIES. 
          OR OUR TEAM WILL GO OUT AND OFFER SAFETY TRAINING AS WELL TO MAKE SURE THAT OUR EMPLOYEES ARE EQUIPPED AND KNOWLEDGEABLE ABOUT USING OUR SAFETY EQUIPMENT AND THE MEASURES WE CAN TAKE TO AND PROTECT OUR EMPLOYEES AND THE PROTECTIVE, THE MAKE TO MAKE SURE THAT OUR WORK ENVIRONMENT IS SAFE AND SECURE FOR EVERYONE. 
          ANOTHER VERY IMPORTANT THING THAT WE CONCENTRATE ON IS CULTURE. 
          RECENTLY YOU MAY HAVE HEARD THE ORGANIZATIONAL DNA, WE ARE VERY PROUD OF THAT INITIATIVE THAT ALONG WITH SERVE IS WHAT WE'VE BEEN ROLLING OUT TO ALL OF EMPLOYEES RECENTLY. 
          AND WITH THAT INITIATIVE, OUR GOAL IS TO MAKE SURE EVERYONE'S CLEAR ABOUT WHAT OUR VALUES ARE AND WHAT THE CITY'S GOAL IS WITH REGARD TO OUR EXCEPTIONAL SERVICE THAT WE WANTED TO DELIVER TO OUR COMMUNITY. 
          [00:25:01]
ANOTHER VERY IMPORTANT ASPECT OF OUR DEPARTMENT IS TALENT DEVELOPMENT IN THIS AREA, WE WANNA MAKE SURE THAT WE TRAIN OUR EMPLOYEES, GIVE THEM THE RESOURCES TO MAKE SURE THAT THEY ARE EQUIPPED AND KNOWLEDGEABLE ABOUT THE, IN THE JOBS THAT THEY'RE PERFORMING. 
          CURRENTLY, WE ALSO WORK WITH DEPARTMENTS TO MAKE SURE THAT PERFORMANCE MANAGEMENT, UH, PROCESSES ARE PROPERLY DONE. 
          AND THEN IN A FEW MINUTES, I'M GONNA GO OVER THE SUPERVISORY AND LEADERSHIP DEVELOPMENT PROGRAM THAT WE HAVE HERE AT THE CITY AS WELL. 
          OUR GOAL THERE IS TO, AGAIN, ENSURE THAT OUR EMPLOYEES ARE FULLY EQUIPPED AND KNOWLEDGEABLE AND TRAINED TO MAKE SURE THEY PERFORM WELL IN THEIR JOB. 
          AND LASTLY, WE HAVE THE HUMAN RESOURCES INFORMATION SYSTEM. 
          THIS IS EXTREMELY IMPORTANT TO OUR DEPARTMENT AND TO OUR CITY IN THIS AREA. 
          WE USE REPORTING AND ANALYTICS TO MAKE SURE THAT OUR DECISION MAKING IS PRECISE, IS CLEAR, AND, UM, ALLOW OUR LEADERSHIP TO MAKE INFORMED DECISIONS WITH REGARD TO PERSONNEL AND TO BE PHYSICALLY RESPONSIBLE, UM, AND TO MAKE SURE THAT OUR, WHILE TAKING CARE OF THE, LOOKING AT THE BENEFITS AND COMPENSATION FOR EMPLOYEES THAT WE'RE ACTING WITHIN BUDGET, WHO DO WE SERVE? THESE ARE THE MAJOR STAKEHOLDERS FOR US, FOR GENERAL EMPLOYEES, WE OFFER DAY-TO-DAY SUPPORT TO DEPARTMENTS. 
          UH, LIKE I SAID, ANYTHING FROM DISCIPLINE TO GRIEVANCES TO BENEFITS, COMPENSATION QUESTIONS. 
          WE HELP ADMINISTER THAT FOR THE CIVIL SERVICE SECTOR. 
          SO POLICE AND FIRE. 
          WE HELP ADMINISTER PROCESSES THAT ARE GOVERNED BY STATE STATUTES AND LOCAL RULES. 
          WE ALSO HELP ADMINISTER THE AND ANSWER QUESTIONS TO THE PRE 65 AND REGULAR RETIREES. 
          AND THEN FOR CANDIDATES AND PRE PRE HIRES, WE ASSIST WITH GETTING THEM ONBOARDED, GETTING THEM IN THROUGH THE INTERVIEW PROCESS. 
          UH, SO DRUG SCREENING AND BACKGROUND CHECKS. 
          OUR TEAM DOES THAT AS WELL. 
          AND THEN FOR THE GENERAL PUBLIC, OF COURSE, WE RESPOND TO GENERAL INQUIRIES ABOUT OUR PROCESSES, OUR POLICIES AND PERSONNEL RELATED MATTERS. 
          IN ADDITION TO OUR CORE SERVICES, WE ALSO ADMINISTER SEVERAL LARGE PLANS THAT REPRESENT SIGNIFICANT ASSETS AND LIABILITIES FOR THE CITY. 
          THE FIRST ONE IS THE SELF-INSURE HEALTH PLAN. 
          AS YOU CAN SEE, IT'S ROUGHLY AROUND $40 MILLION A YEAR TO MAINTAIN OUR HEALTH PLAN. 
          WE ALSO MANAGE THE LOSS FUND, WHICH IS AROUND $3.6 MILLION. 
          WE ALSO HAVE THE RETIREMENT SECURITY PLAN, WHICH AS YOU KNOW, IS THE SOCIAL SECURITY SUBSTITUTION PLAN THAT WE HAVE HERE. 
          THE FUND BALANCE IN THAT PLAN IS $271 MILLION, THAT'S 104% FUNDED, WHICH IS EXTREME. 
          WE'RE EXTREMELY PROUD OF THAT BECAUSE, UM, BENCHMARKING DATA SHOWS THAT ANYTHING THAT'S OVER 80% IS CONSIDERED A WELL-FUNDED PLAN. 
          AND FOR THE RSP PLAN, WE ARE OVER A HUNDRED PERCENT FUNDED. 
          WE ALSO MAINTAINED A 101 15 TRUST, WHICH, UM, RIGHT NOW WE HAVE ROUGHLY $158 MILLION IN THAT FUND BALANCE, AND THAT'S 81.5% FUNDED. 
          WE ALSO MAINTAINED A 4 57 PLAN, WHICH IS A TAX DEFERRED RETIREMENT SAVINGS PLAN FOR EMPLOYEES. 
          AND WE HAVE ROUGHLY $232 MILLION IN THAT FUND BALANCE. 
          OKAY, JUST REAL QUICKLY, THIS IS OUR WORKFORCE COMPOSITION AND DEMOGRAPHICS. 
          WE, OUR WORKFORCE IS COMPRISED OF ROUGHLY 2,800 EMPLOYEES. 
          AND AS YOU CAN SEE, GENERATION X AND MILLENNIALS MAKE UP THE MAJORITY OF OUR EMPLOYEE POPULATION. 
          AND, UM, THAT'S INTERESTING TO KNOW. 
          BUT WHAT'S EVEN MORE INTERESTING IS THE BOTTOM CHART, IF YOU LOOK AT ZERO TO 10 YEARS, THAT MAKES UP THE MAJORITY OF OUR EMPLOYEES. 
          WHAT INDICATES THAT TO ME USING THAT CHART IS THAT WE HAVE A STRONG PRESENCE OF NEWER EMPLOYEES. 
          AND WITH THAT, OUR FOCUS SHOULD BE TO HOW TO RETAIN THOSE EMPLOYEES AND HOW TO COME UP WITH DEVELOPMENT PLANS, TRAINING PROGRAMS THAT WE CAN SHARE AND TRANSFER KNOWLEDGE, AND ALSO FOR SUCCESSION PLANNING PURPOSES. 
          OKAY. 
          AND THEN, SPEAKING OF SUCCESSION PLANNING, I'D LIKE TO GO TO NEXT SLIDE. 
          THIS, WE'RE SUPER PROUD OF OUR TRAINING DEVELOPMENT PROGRAMS THAT WE'VE PUT TOGETHER. 
          IN ADDITION TO 80 
          [00:30:01]
COURSES, SEPARATE COURSES THAT WE OFFER IN OUR MENU TO ALL OF OUR EMPLOYEES, WE HAVE THIS INTENTIONAL LEADERSHIP STRUCTURE, A VERY STRUCTURED PROGRAM FOR SUPERVISORS, FOR EMERGING LEADERS. 
          UM, TO START WITH, IF YOU LOOK AT THE BOTTOM, WE HAVE THE MANDATORY SUPERVISOR TRAINING, WHICH THE GOAL HERE IS TO ENSURE THE EXISTING EMPLOYEES ARE EQUIPPED TO HANDLE DIFFICULT CONVERSATIONS TO, UM, MANAGE WITH ACCOUNTABILITY. 
          AND THE COURSES HERE ARE REQUIRED TO BE TAKEN WITHIN 12 MONTHS OF HIRE OR PROMOTION. 
          THE NEXT LEVEL IS THE LEADERSHIP DEVELOPMENT PATHWAYS. 
          THESE COURSES ARE, WERE INTENDED TO EQUIP EXISTING MANAGERS AND EMERGING MANAGERS, UM, TO MAKE SURE THAT THEY'RE COMPETENT IN THEIR POSITION AND THAT THEY CAN MANAGE WITH CONFIDENCE AND IMPACT. 
          AND THE FINAL TRAINING PATH IS THE CITY MANAGEMENT TRAINING. 
          AND WITHIN THIS PATH WE HAVE THE MP THREE PROGRAM AND THE ASSISTANT CITY MANAGER IMMERSION TRACK. 
          AND OUR GOAL HERE IS TO EQUIP AND TRAIN LEADERS, UM, AT THE EXECUTIVE LEVEL, TO THINK ENTERPRISE WIDE AND HAVE, UH, DEVELOPED LEADERSHIP ABILITY TO, SO THAT WE CAN, THEY CAN HANDLE COMPLEX ISSUES THAT ARE, WILL AFFECT THE ORGANIZATION AND FOR THE FUTURE TO COME. 
          SO, UM, WE'RE SUPER PROUD OF THE CITY MANAGEMENT TRAINING PROGRAM THAT'S JUST BEEN IMPLEMENTED THIS YEAR, IN FACT, WITH THESE PROGRAMS WE'RE, WE FEEL EXTREMELY CONFIDENT THAT WE ARE ENSURING THAT FUTURE LEADERS ARE NOW BEING TRAINED AND THAT THEY'LL BE READY TO TAKE OVER WHEN THE EXISTING EMPLOYEES RETIRE, THE ONES THAT MEET THE ELIGIBILITY. 
          LASTLY, I'D LIKE TO END WITH THIS SLIDE. 
          WHY DOES HR MATTERS? HR MATTERS BECAUSE WE TOUCH ON MANY ASPECTS. 
          WE A CITY, WE HANDLE RECRUITMENT AND RETENTION. 
          WE HANDLE PERFORMANCE AND PRODUCTIVITY. 
          WE ALSO ARE INTERESTED IN CULTURE AND ENGAGEMENT, AND WE ALSO TOUCH COMPLIANCE AND RISK MANAGEMENT. 
          WE DO MANY THINGS FOR THE CITY, BUT WE'RE VERY PROUD ABOUT, UM, OUR ABILITY TO AFFECT EV EVERYONE IN THE CITY. 
          AND THAT'S WHY I'M SUPER PROUD OF THE, THE POSITION THAT I'M IN. 
          'CAUSE I FEEL LIKE I HAVE THE IMPACT, THE ABILITY TO IMPACT ON A WIDER SCALE. 
          OUR PHILOSOPHY IS STRONG. 
          HR DRIVES STRONG PEOPLE, STRONG PEOPLE DRIVES STRONG PERFORMANCE. 
          AND STRONG PERFORMANCE DELIVERS EXCEPTIONAL SERVICE TO THE COMMUNITY. 
          THANK YOU. 
          AND I CAN ANSWER ANY QUESTIONS YOU MAY HAVE. 
          THANK YOU, VICTORIA. 
          ANY QUESTIONS? THANK YOU VERY MUCH. 
          NO. 
          ALRIGHT, THANKS. 
          OUR NEXT ITEM IS DEPARTMENTAL OVERVIEW FOR OUR LIBRARIES, LIBBY HOLTMAN. 
          OKAY. 
          GOOD EVENING, MAYOR AND CITY COUNCIL. 
          I'M DELIGHTED TO BE HERE TO SHARE INFORMATION ABOUT, UH, YOUR LIBRARIES AND TEAM PPL. 
          WE HAVE FIVE LIBRARIES ACROSS PLANO. 
          WE'RE OPEN SEVEN DAYS A WEEK FOR 69 HOURS A WEEK. 
          HERE'S OUR HELLO FROM TEAM PPL. 
          THERE'S 185 TEAM MEMBERS WHO SHOW UP EACH AND EVERY DAY WITH JOY IN THEIR HEARTS. 
          UM, THEY BRING THEIR SKILLS, THEIR ABILITIES, AND THEIR ENTHUSIASM. 
          AND WE OPERATE FROM A PHILOSOPHY OF ONE LIBRARY, FIVE LOCATIONS. 
          I JUST LOVE SEEING THAT THEY'RE AMAZING. 
          UM, SO AS FAR AS OUR STRATEGIC GOALS, STAFF HELP CREATE THOSE. 
          AND WE'RE REALLY INSPIRED BY COUNCIL'S VISION OF BEING A WELCOMING, ENGAGED COMMUNITY AND EXCELLENT, INNOVATIVE GOVERNMENT. 
          AND SO IF WE START AT THE TOP, WHEN YOU THINK ABOUT LIBRARIES AND SPARKING IMAGINATION, WHETHER IT'S MATERIALS, IT'S CONNECTING WITH STAFF, IT'S JUST CREATING THAT SENSE OF WONDER. 
          THAT'S WHAT LIBRARIES CAN DO IN OUR COMMUNITY WHEN IT COMES TO SUPPORTING LIFELONG LEARNING. 
          IN ORANGE, OUR STAFF LIKE TO SHARE IMPACT STORIES WITH US EVERY MONTH, AND WE REALLY APPRECIATE THAT BECAUSE IT TALKS ABOUT THE WORK THEY DO IN OUR COMMUNITY AND THE IMPACT THEY MAKE. 
          WE RECENTLY HAD A GENTLEMAN COME IN, SELF-PROCLAIMED 74-YEAR-OLD, WE DON'T ASK AGE. 
          AND HE SAID HE HAD JUST RECENTLY RETIRED AND HE WAS GOING TO PURSUE A LIFELONG GOAL OF GETTING HIS GGED STAFF. 
          WERE LIKE, LET'S GO. 
          SO THEY CONNECTED HIM WITH RESOURCES, THEY GOT HIM ON THE PATH. 
          AND THESE ARE THE TYPES OF STORIES WE HEAR EVERY SINGLE DAY WITH OUR INTERACTIONS WITH THE COMMUNITY. 
          WE BELIEVE IN SUPPORTING ALL OF OUR LEARNERS FROM BEGINNING ALL THE WAY THROUGH OLDER ADULTS. 
          AND WHEN WE TALK ABOUT ENHANCING RELATIONSHIPS TO FOSTER CONNECTION, IT'S KIND OF JUST WHAT WE DO. 
          WE BUILD RELATIONSHIPS. 
          WE'RE NOT ABOUT TRANSACTIONS, WE'RE ABOUT THE PEOPLE WE SERVE. 
          SO WHETHER YOU'RE COMING TO A CONVERSATIONAL 
          [00:35:01]
ENGLISH CLASS OR MAYBE YOU'RE DOING A COMMUNITY PLAYGROUP, WE WANT YOU TO CONNECT. 
          AND WHEN WE TALK ABOUT SMILES, I JUST LOVE IT. 
          UM, CULTIVATING A WELCOMING ENVIRONMENT, THAT'S OUR STAFF. 
          WE HAVE OVER 26, UM, DIFFERENT LANGUAGES SPOKEN BY STAFF. 
          WE WANNA CREATE SPACES YOU WANNA BE IN, WHETHER IT'S TABLES TO STUDY AT OR A PLACE TO BE. 
          AND THEN CONTRIBUTING TO A VIBRANT AND THRIVING COMMUNITY. 
          WE REALLY APPRECIATE OUR COMMUNITY PARTNERS, OUR OTHER CITY DEPARTMENTS THAT WORK WITH US TO PROVIDE EXCELLENT PROGRAMS. SO HERE'S JUST A QUICK LOOK AT OUR BUSINESS. 
          UM, AS YOU CAN SEE, LOTS OF PEOPLE COME VISIT US 1.9 MILLION VISITORS A YEAR. 
          UH, WE ARE, I THINK IT'S 1.9% IF I DID THE MATH RIGHT, IF KAREN HERE, SHE CAN CORRECT ME. 
          BUT WE'RE ABOUT $15 MILLION OUTTA YOUR GENERAL FUND. 
          UM, WHEN YOU THINK ABOUT LIBRARIES AND ALL THAT WE DO, WE COULDN'T DO WITHOUT CARINA. 
          KARINA AND HER TEAM AND VIP ARE SO AMAZING TO US. 
          WE PUT OUT JOB DESCRIPTIONS. 
          THEY FIND AMAZING PLAN OF RESIDENTS THAT WANNA CONTRIBUTE AND IT'S LIKE THE PERFECT MATCH. 
          THEIR VOLUNTEER WORK HELPS US BE SUCCESSFUL IN OUR DAILY WORK. 
          SO I JUST WANTED TO SHARE OUR APPRECIATION FOR THAT. 
          WE ALSO CELEBRATED 60 YEARS OF SERVICE LAST YEAR, WHICH WAS GREAT TO DO. 
          UM, ALL YEAR LONG WE CELEBRATED THANKS FOR COMING TO SOME OF OUR EVENTS. 
          AND, UH, WE ALSO, UM, HAD 1 MILLION CHECKOUTS ON THE LIBBY APP AS WE WERE TALKING EARLIER, WHICH IS ACHIEVEMENT. 
          AND WE LAUNCHED DIGITAL CARDS. 
          DIGITAL CARDS ARE REALLY GREAT BECAUSE IT MEANS WHEREVER YOU ARE, YOU CAN SIGN UP FOR A CARD AND GET IMMEDIATE ACCESS. 
          IT REDUCES THE BARRIER TO INFORMATION. 
          SO AWARDS, UM, WE'VE BEEN ACCREDITED FROM BY TEXAS STATE LIBRARY AND ARCHIVES SINCE 1974. 
          EVERY YEAR WE ARE ACCREDITED. 
          WE ALSO, UM, SINCE 2005, HAVE RECEIVED THE TEXAS MUNICIPAL LIBRARY DIRECTORS ACHIEVEMENT AWARD OF EXCELLENCE. 
          AND THEN THIS ONE AT THE BOTTOM IS PROBABLY OUR MOST RECENT ACCOLADE. 
          THAT IS JUST A TRUE HEARTWARMING EXPERIENCE FOR STAFF AND I BELIEVE OUR COMMUNITY MEMBERS. 
          YOU SEE OUR GENTLEMAN ON THE RIGHT, WE'RE GRADUATES OF THE PROGRAM. 
          WE RECEIVED THIS LIBRARY CHANGE COMMUNITY AWARD FOR OUR WORK EXPERIENCE PROGRAM. 
          THIS IS LIKE A PARTNERSHIP BETWEEN LIBRARY STAFF AND COMMUNITY, UM, NONPROFITS. 
          WE HAVE NOT NONPROFITS, SORRY, PARTNERS, UM, THE SOLOMON CENTER, MY POSSIBILITIES AND LIFE PATH. 
          AND IT'S REALLY, UM, A TAILORED EXPERIENCE WHERE STAFF WORK WITH THE ADULT TO FIND SOMETHING MEANINGFUL THAT HELPS THEM ON THEIR CAREER JOURNEY. 
          WE JUST GRADUATED THREE COHORTS LAST WEEK AND SOME FAMILIAR FACES ON THAT ONE, . 
          UM, SO AGAIN, WE RECEIVED TWO GRANTS LAST YEAR FROM TEXAS, UH, STATE LIBRARY AND ARCHIVES COMMISSION. 
          AND THE FIRST ONE WAS TO DIGITIZE THE PLANO STAR COURIER FROM 1904 TO 1980. 
          SO IF YOU LIKE HISTORY OR YOU LIKE TO GO ONLINE AND LOOK AT THINGS ABOUT THE CITY OF PLANO, YOU CAN DO THAT NOW FOR THROUGH THE TEXAS PORTAL. 
          IT'S AVAILABLE TO ANYONE. 
          AND THEN OUR SECOND ONE WAS, THANK YOU TO OUR RECREATION PARTNERS. 
          UM, THEY'RE WILLING TO TRY SOMETHING WITH US, AND THAT'S OUR BOOK LOCKER AT SAM JOHNSON RECREATION CENTER. 
          AND THE FEEDBACK FROM THAT BEING THERE HAS BEEN SO POSITIVE. 
          PEOPLE GO VISIT THERE, THAT'S THEIR REC CENTER, THEY GO THERE REGULARLY. 
          IF IT'S BINGO, BINGO'S A BIG DAY, WE LEARN THAT . 
          SO LIKE GO THERE ON BINGO DAYS, BUT NOW THEY CAN ALSO PICK UP THEIR LIBRARY RESOURCES AND THAT MEANS SO MUCH TO PEOPLE. 
          THEY TELL OUR STAFF WHEN THEY'RE THERE. 
          I THINK THEY TELL THEIR RECREATION CENTER, UM, STAFF AS WELL. 
          SO WE REALLY APPRECIATE THEM WORKING WITH US ON THAT. 
          AND THEN, UM, JUST AS VICTORIA WAS TALKING ABOUT SUCCESSION PLANNING, WE LAUNCHED A MENTORSHIP PROGRAM INSIDE THE LIBRARY AND IT WAS, UM, MENTORS AND MENTEES STAFF ALIKE. 
          IT WAS NOT TITLE BASED, IT WAS SKILLS AND ABILITIES TO GROW. 
          AND THAT PROGRAM WAS SO SUCCESSFUL LAST YEAR. 
          OUR STAFF SHARED THE IMPACT FROM THE BEGINNING OF THE PROGRAM TO THE END OF IT, HOW MUCH IT MEANT TO THEM TO DEVELOP THEMSELVES AS LEADERS. 
          THEIR FAMILIES COMMENTED ON THEIR PERSONAL GROWTH. 
          I MEAN, IT REALLY HAD A GREAT IMPACT AND BUILT OUR CAPACITY IN OUR DEPARTMENT. 
          SO NOW WE'RE IN YEAR TWO AND SOME OF OUR MENTEES ARE NOW MENTORS. 
          IT'S A GREAT PROGRAM. 
          AND THEN OF COURSE, WE, UM, HAD AN ADAPTED BOOK PROGRAM. 
          WE'RE THE ONLY LIBRARY, YOU MIGHT NOT BE THE ONLY ONE NOW, BUT WE WERE THE FIRST, UH, TO START AN ADAPTIVE BOOK PROGRAM, WHICH IS BASICALLY IF YOU DECONSTRUCT A PICTURE BOOK AND YOU ADD TACTILE ELEMENTS TO IT, IT ALLOWS OUR ADAPTED PROGRAMMING, UH, USERS TO CONNECT WITH THOSE STORIES IN A DIFFERENT WAY. 
          AND PARENTS HAVE SHARED HOW MUCH THEY APPRECIATE THEIR CHILD BEING ABLE TO CONNECT WITH THE LITERATURE AND STAY FOCUSED. 
          SO WE HAVE FIVE, OOPS, FIVE PROGRAM, UH, FOCUS AREAS. 
          AND THIS IS OUR FIRST ONE. 
          THIS IS KIND OF WHAT PEOPLE THINK ABOUT WHEN THEY THINK OF LIBRARIES. 
          AND, UM, WE ARE THERE TO HELP YOU ON YOUR READING JOURNEY FROM THE VERY BEGINNING TO YOU'RE GOING OFF TO COLLEGE AND YOU WANT HELP STUDYING ONLINE, WE HAVE RESOURCES AND MATERIALS FOR THAT. 
          WE HAD A PARENT SHARE A STORY. 
          UNFORTUNATELY, THEIR CHILD WAS IN AN ACCIDENT AND HAD TO BE IN BED FOR THREE MONTHS. 
          WELL, DURING THAT THREE MONTH TIME PERIOD, THAT CHILD CHOSE TO LEARN FRENCH USING OUR 
          [00:40:01]
RESOURCES, IMPROVE THEIR MATH SKILLS. 
          AND OF COURSE THEY CHECKED OUT STEAM KIDS. 
          'CAUSE STEAM KIDS, IF YOU HAVEN'T SEEN THEM, ARE A LOT OF FUN. 
          ARTS AND CULTURE IS BIG IN LIBRARIES. 
          UM, WE HAVE STORY TIMES WITH ALL DIFFERENT LANGUAGES, HINDI, URDU, CHINESE STORY TIME. 
          WE JUST KIND OF COVER THE BREADTH OF OUR COMMUNITY. 
          AND THEN IF YOU WEREN'T AWARE, YOU HAVEN'T VISITED A LIBRARY LATELY, WHICH I WOULD ENCOURAGE ALL OF YOU TO DO. 
          UM, WE HAVE ART EXHIBIT SPACE SO OUR COMMUNITY CAN REACH OUT, DISPLAY THEIR ART. 
          IT CHANGES MONTHLY. 
          SO ANYTIME YOU VISIT A LIBRARY, YOU CAN HAVE AN ART EXPERIENCE. 
          STEAM, UH, THE PICTURE ON THE BOTTOM JUST MAKES MY SOUL SMILE. 
          UH, THAT IS ONE OF OUR NEWEST PROGRAMS. IT'S CALLED GOLDEN STEAM EXPLORERS. 
          IT'S FOR OUR OLDER ADULTS. 
          SO WE'VE TAKEN OUR STEAM PROGRAMMING AND JUST TRANSITIONED IT TO MEET AN OLDER COMMUNITY AND IT'S GONE QUITE WELL. 
          AT THE TOP WE HAVE PISD CAME OUT TO DEMONSTRATE THE ROBOTICS AND THEIR TEAMS CAME OUT AND TALKED TO THIS, OUR KIDS AND OUR PATRONS ABOUT THEIR PROGRAMS. SO STEAM IS STILL BIG. 
          UM, WE DO A LOT WITH IT. 
          AND, UH, WE OFFER THE DIGITAL CREATION SPACES. 
          IF YOU HAVEN'T VISITED THEM, WE HAVE THREE OF 'EM ACROSS OUR LOCATIONS. 
          IF YOU CAN IMAGINE A PROGRAM, A SOMETHING, YOU WANNA CREATE A PODCAST, A MARKETING RESOURCE, WE HAVE THE COMPUTERS THAT HAVE THE ADOBE CREATIVE SUITE AND YOU CAN DREAM IT, MAKE IT AT THE LIBRARY. 
          3D PRINTING. 
          THANKS TO TECHNOLOGY SOLUTIONS, WE CAN NOW OFFER THAT ONLINE. 
          SO PEOPLE NO LONGER HAVE TO COME IN WITH A THUMB DRIVE AND GIVE IT TO US. 
          THEY CAN SUBMIT THEIR JOB ONLINE, PICK IT UP, AND THEN THIS IS AN AREA THAT IS BOOMING. 
          UM, THANKS TO CNCO AND, UH, ECONOMIC DEVELOPMENT, THEY'VE REALLY HELPED US CONNECT WITH PARTNERS. 
          THEY MARKET US. 
          IF YOU'RE ON LINKEDIN, YOU'LL SEE HOW THEY SHARE INFORMATION ABOUT OUR WEEKLY PROGRAMS. UM, WE HAVE A YOUTH ENTREPRENEUR ACADEMY. 
          WE OFFER EVERY SUMMER TO HIGH SCHOOLERS. 
          IT'S A THREE DAY PROGRAM. 
          THEY WORK WITH, UM, SCORE MENTORS, DALLAS SCORE MENTORS AND LIBRARY STAFF. 
          AND THEY GET PUT INTO TEAMS. IT'S COMPETITIVE. 
          WE'RE NOT USUALLY COMPETITIVE IN THE LIBRARY, BUT IT'S COMPETITIVE. 
          AND, UM, THEY GET TO LEARN ABOUT BUSINESS, UM, IDEAS AND HOW TO, UM, WORK THROUGH A PROCESS. 
          AND THEN THEY PITCH IT TO A PANEL OF COMMUNITY JUDGES. 
          AND AT THE END OF IT, THERE'S A WINNER. 
          I'D SAY THEY'RE ALL WINNERS 'CAUSE THEY ALL LEARN SOMETHING, BUT IT IS COMPETITIVE. 
          SO, UM, WE'RE REALLY HAPPY ABOUT THE WORK THAT'S HAPPENING IN THIS AREA. 
          AND THEN OUTREACH. 
          THAT IS SOMETHING THAT IS ALWAYS GOING TO BE GROWING FOR US. 
          WE HAVE TWO OUTREACH VEHICLES. 
          ONE OF THEM HAS BUBBLES THAT COMES OUT THE SIDE OF IT. 
          THE OTHER ONE BRINGS THE BUBBLES WITH IT. 
          IF THERE IS A COMMUNITY EVENT, IF THERE IS, UM, A SCHOOL EVENT WITH PARENTS, IF THERE'S A CITY EVENT, WE WANT TO BE THERE. 
          WE WANNA BE THERE WITH OUR STAFF, WE WANNA BE THERE WITH OUR RESOURCES AND WE WANNA CONNECT WITH OUR COMMUNITY. 
          AND SO, UM, WE RECENTLY HAVE BROADENED OUR SENIOR OUTREACH SOME MORE. 
          WE, WE VISIT 20 RETIREMENT HOMES EVERY MONTH. 
          IT'S THEIR ROUTES. 
          THEY'RE VERY COMPETITIVE ROUTES WITH STAFF. 
          THEY CAN'T WAIT TO SIGN UP TO GO ON THEM. 
          THEY LOVE CONNECTING WITH OUR RESIDENTS. 
          YOU CAN SEE IN THAT BOTTOM PICTURE, UM, IT'S ABOUT BUILDING RELATIONSHIPS. 
          IT'S ABOUT SHARING OUR RESOURCES. 
          IT'S ABOUT BRINGING THE CITY TO THEM. 
          AND SO I UNDERSTAND WE MIGHT BE BROADENING THAT A LITTLE MORE IN THE YEAR TO COME. 
          AND THAT MIGHT INCLUDE SOME REHA REHABILITATION FACILITIES AS WELL. 
          SO, AND THEN WHAT'S NEXT? WE'RE ALWAYS THINKING WHAT'S NEXT? SO WE'RE GONNA BE WORKING ON A STRATEGIC PLAN FOR 27 20 27, 20 30, WHICH 2030 SOUNDS WEIRD TO SAY, BUT WE'RE GOING THERE. 
          SO WE'LL BE WORKING ON THAT IN THE YEAR TO COME. 
          UM, THANK YOU TO OUR FRIENDS AND RECREATION. 
          UM, OUR FIRST INSTALLATION WENT WELL. 
          SO OUR PLANO LIBRARY FRIENDS, UM, HAVE AGREED TO FUND ANOTHER BOOK LOCKER AT LIBERTY REC CENTER. 
          AND SO THAT'S GONNA BE RIGHT IN THE MIDDLE OF A COMMUNITY AND WE'RE REALLY EXCITED. 
          SO THANK YOU RECREATION AND PLANO LIBRARY FRIENDS. 
          AND THEN THIS SUMMER WE'RE GONNA BEGIN WORKING WITH CITY HOUSE. 
          UM, WE'LL BE DOING SOME ENRICHMENT CLASSES THIS SUMMER AND THEN COME FALL WE'LL BE DOING WORKFORCE DEVELOPMENT WITH THEM AND WITH THAT MORE FANTASTIC PEOPLE THAT COME TO THE LIBRARY. 
          DO YOU HAVE ANY QUESTIONS? THANK YOU, LIBBY. 
          THAT WAS GREAT. 
          YES, SIR. 
          COUNCIL MEMBER LEVINE, COME BACK. 
          COME BACK. 
          I WAS ALMOST GONE, SIR. 
          YES, SIR. 
          UM, THANK YOU, LIBBY. 
          GREAT PRESENTATION. 
          UM, AND, UM, I, I, I, I HAVE BEEN, UH, AS YOU KNOW, A BIG SUPPORTER OF OUR LIBRARY SYSTEM, BUT, UH, EVERY TIME I GO TO A LIBRARY EVENT, I SEE THE MAGIC THAT, UH, YOUR STAFF, UH, PRODUCES WITH, UH, FOLKS WHO ARE OF EVERY AGE. 
          MM-HMM . 
          UH, KIDS JUST CAN'T HELP THEMSELVES BUT SMILE AND, AND GET INVOLVED IN ALL THE VARIOUS DIFFERENT ACTIVITIES. 
          [00:45:01]
AND, UM, I THINK OUR LIBRARY SYSTEM TRULY IS, UH, A COMMUNITY BUILDER. 
          UH, IT IS A, A PLACE WHERE, UH, PEOPLE, UH, GATHER AND GET TO KNOW ONE ANOTHER AND GET TO KNOW WHAT OUR CITY CAN DO AND, AND WHAT IT OFFERS. 
          AND I WANT TO THANK YOU FOR THAT. 
          THANK YOU. 
          AND I'LL SHARE WITH TEAM PPL, THE SHOUT OUT. 
          THEY'LL APPRECIATE IT. 
          THANK YOU. 
          THANKS. 
          OKAY. 
          OUR NEXT ITEM, DEPARTMENTAL OVERVIEW, ENVIRONMENTAL HEALTH AND SUSTAINABILITY. 
          RACHEL PATTERSON. 
          HEY, GOOD EVENING. 
          UH, MAYOR COUNCIL, EXECUTIVE STAFF. 
          I'M RACHEL PATTERSON. 
          I'M A DIRECTOR OF ENVIRONMENTAL HEALTH AND SUSTAINABILITY, AND I'M GOING TO BE GIVING A VERY BRIEF OVERVIEW OF MY DEPARTMENT. 
          SO THIS WILL GO FAST, BUT THERE'LL BE TIME FOR QUESTIONS. 
          . 
          UM, FIRST OF ALL, LIBRARIES IS CELEBRATING 60 YEARS. 
          WE ARE CELEBRATING 50 YEARS THIS YEAR. 
          UM, OUR DEPARTMENT WAS FORMED DURING THE 75 76 6 FISCAL, UM, BUDGET. 
          AND SO OCTOBER 1ST, 1975 WAS THE FIRST DAY OF OUR DEPARTMENT. 
          AND, UM, WE'RE JUST HAVING FUN CELEBRATING THAT THIS FISCAL YEAR. 
          OUR VISION IS HEALTHY PEOPLE, HEALTHY ENVIRONMENT, SUSTAINABLE COMMUNITY, UM, VERY CLOSELY ALIGNS WITH OUR MISSION, WHICH IS TO PROTECT THE HEALTH OF PEOPLE IN THE ENVIRONMENT AND PROMOTE A SUSTAINABLE COMMUNITY. 
          WE HAVE THREE DIVISIONS, UM, ENVIRONMENTAL HEALTH, ENVIRONMENTAL QUALITY, AND SUSTAINABILITY. 
          I'M GONNA GIVE YOU, UM, A BRIEF OVERVIEW OF EACH OF THOSE. 
          SUPPORTED BY A FANTASTIC ADMINISTRATIVE SUPPORT STAFF. 
          THE ENVIRONMENTAL HEALTH DIVISION OVERSEES FOOD SAFETY AND SWIMMING POOL, POOL SAFETY AND SANITATION FOR THE CITY. 
          INCLUDED IN THIS ARE PLAN REVIEWS FOR NEW AND EXISTING ESTABLISHMENTS AS NEEDED. 
          UM, PLUS ROUTINE COMPLAINT AND FOLLOW UP INSPECTIONS THAT WE CONDUCT. 
          EDUCATION IS CONDUCTED ALONGSIDE EVERY INSPECTION THAT WE DO. 
          UM, WE DO ALSO USE ENFORCEMENT TOOLS WHEN NEEDED AND AS A LAST RESORT, UM, OR IF THERE'S A CASE OF AN IMMINENT PUBLIC HEALTH OR ENVIRONMENTAL HAZARD, WE WILL, UM, USE ENFORCEMENT TOOLS. 
          REGULATION OF FOOD ESTABLISHMENTS IS CONDUCTED UNDER THE PROVISIONS OF, OF THE PLANO FOOD CODE, WHICH WAS MOST RECENTLY REVISED IN 2025, ACTUALLY ABOUT A YEAR AGO. 
          UM, WE BASE, UM, INSPECTION FREQUENCY ON RISK CATEGORIES. 
          EACH FACILITY IS INSPECTED BETWEEN ONE AND FOUR TIMES A YEAR, UM, BASED ON THE CATEGORY THAT THEY'VE BEEN ASSIGNED. 
          ESTABLISHMENTS WITH MORE COMPLICATED FOOD PROCESSES OR MENUS, UM, OR ESTABLISHMENTS THAT SERVE HIGHER RISK POPULATIONS LIKE SENIORS OR CHILDREN, UM, ARE PLACED IN A HIGHER, UM, INSPECTION FREQUENCY, UM, CATEGORY. 
          WHILE WE INSPECT FOR ALL FOOD CODE REQUIREMENTS, THE MAJOR FOCUS OF OUR VIOLATIONS ARE ON THOSE VIOLATIONS THAT ARE GONNA DIRECTLY AFFECT PUBLIC HEALTH OR MAY, MAY CAUSE A FOODBORNE ILLNESS. 
          UM, MIGHT BE TEMPERATURE CONTROL ISSUES, IT COULD BE JUST GENERAL SANITATION ISSUES IF WE WALK INTO AN ESTABLISHMENT AND SEE THAT HAPPENING. 
          HAND WASHING, LACK OF HAND WASHING, OR LACK OF WATER. 
          UM, SO THAT, THAT'S OUR MAIN FOCUS, ALTHOUGH WE LOOK AT, WE LOOK AT EVERYTHING THAT'S IN THERE. 
          I I DO WANNA SHOW A FEW PICTURES. 
          I DON'T HAVE ENOUGH TIME TO SHOW TOO MANY, UM, BUT I'M GONNA SHOW YOU SOME PICTURES OF SOME ESTABLISHMENTS THAT WE'VE WALKED INTO AND SEEN SPECIFIC VIOLATIONS. 
          AND, UM, I WANNA EMPHASIZE THAT MOST OF THE ESTABLISHMENTS HERE IN PLANO ARE VERY HIGH FUNCTIONING AND VERY SAFE. 
          BUT THESE ARE A REAL GOOD, UM, SNAPSHOT OF WHY WE DO WHAT WE DO ON A DAILY BASIS. 
          SO HERE WE GO. 
          AND WE HAVE ABOUT 1800 FOOD ESTABLISHMENTS IN THE CITY, AND THIS IS MARK'S FAVORITE PART. 
          I CAN ALREADY SEE HIM SMILING. 
          , HE'S SO EXCITED. 
          . 
          OKAY, SO SOMETIMES WE WALK INTO SITUATIONS LIKE THIS, IT'S EXTREMELY OVERWHELMING TO THE INSPECTOR, AND I'M SURE ALSO TO THE OPERATOR. 
          UM, I MEAN, HOW DO YOU DEAL WITH THAT? WHERE DO YOU START? UM, BUT WHEN WE WALK INTO THESE SITUATIONS, HONESTLY, IT MAKES US HAPPY THAT WE'RE THERE TO INTERVENE IN THIS SITUATION AND PROVIDE THEM THE GUIDANCE THAT THEY NEED. 
          UM, IN THIS PARTICULAR SITUATION, WE MIGHT CLOSE THEM FOR A FEW HOURS SO WE CAN GET THINGS UNDER CONTROL AND THEN GET THEM BACK ON THEIR WAY. 
          THIS IS A POTATO PEELER THAT HAS NOT BEEN TAKEN APART FOR CLEANING AND QUITE SOME TIME. 
          SO, UM, OUR INSPECTOR TOOK THAT LITTLE SCREW OUT OF IT, OPENED IT UP, AND THIS IS WHAT THEY FOUND. 
          UM, ANOTHER SITUATION WE WALK INTO THIS IS, UM, THIS IS JUST OBVIOUSLY A FOOD STORAGE AND CLEANLINESS ISSUE. 
          I MEAN, THERE ARE, THERE'S SO MANY ISSUES IN THIS PICTURE, I CAN'T GO INTO IT. 
          BUT AGAIN, IT'S JUST ANOTHER OPPORTUNITY TO PROVIDE GUIDANCE AND INTERVENE IN A PRETTY TERRIBLE SITUATION. 
          [00:50:03]
THIS IS THE INSIDE OF TWO DIFFERENT ICE MACHINES. 
          UM, ICE MACHINES ARE FOOD CONTACT SERVICES. 
          AND SO, UM, OFTEN, NOT OFTEN, SOMETIMES THEY GET OVERLOOKED IN FOOD ESTABLISHMENTS. 
          YOU JUST DON'T THINK ABOUT THE INSIDE OF AN ICE MACHINE. 
          BUT, UM, WE DO CHECK INSIDE THERE. 
          WE'RE PRETTY THOROUGH. 
          AND THEN SOMETIMES WE WALK INTO PLACES THAT ARE HAVING SEWAGE BACKUPS, UM, IN PROGRESS. 
          AND SO IN THESE SITUATIONS, WE WOULD CLOSE THEM RIGHT THEN, MAKE SURE THAT THEY GET IT ALL FIXED AND THEN REOPEN THEM AS SOON AS THAT'S, UM, TAKEN PLACE. 
          I HAVE SO MANY MORE PICTURES, BUT I DON'T HAVE TIME, SO WE'LL MOVE ON. 
          SWIMMING POOLS ARE REGULATED UNDER THE CITY'S SWIMMING POOL CODE. 
          UM, IT ADOPTS STATE RULES BY REFERENCE WITH A FEW AMENDMENTS HERE FOR PLANO. 
          PUBLIC POOLS ARE INSPECTED EVERY MONTH THAT THEY'RE IN SERVICE. 
          AND THEN SEMI-PUBLIC POOLS, AND THIS WOULD BE YOUR APARTMENTS, HOAS HOTELS, THEY'RE INSPECTED ONCE PER SEASON, UNLESS THERE'S A FOLLOW-UP, UH, INSPECTION NEEDED OR A COMPLAINT IS FILED. 
          UH, THE FOCUS OF OF THESE INSPECTIONS IS SANITATION AND SAFETY. 
          SO WE'RE CHECKING WATER CHEMISTRY WHILE WE'RE OUT THERE, FILTRATION AND PUMPING SYSTEMS. AND, UM, THE SAFETY EQUIPMENT AND SIGNAGE IS ON SITE, AND IT'S ALL, IT ALL MEETS CODE. 
          WE HAVE ABOUT 429 CURRENT, UM, PERMITTED POOLS. 
          THE ENVIRONMENTAL QUALITY DIVISION IS RESPONSIBLE FOR STORM WATER MANAGEMENT, INDUSTRIAL PRETREATMENT AND INSPECTION, MOSQUITO CONTROL, AND THEN RESPONSE TO ENVIRONMENTAL NUISANCES. 
          OUR STORM WATER, UH, MANAGEMENT AND, AND INDUSTRIAL PRETREATMENT PROGRAMS ARE FEDERAL, FEDERAL AND STATE MANDATED PROGRAMS. WE OPERATE UNDER A PERMIT WITH THE TEXAS COMMISSION ON ENVIRONMENTAL QUALITY THAT OUR, UM, DEPARTMENT ADMINISTERS. 
          THE GOAL OF THE PROGRAM IS TO REDUCE POLLUTANTS AND ILLEGAL DISCHARGES FROM ENTERING OUR WATERWAYS. 
          UM, WE HAVE JUST OVER 3000 STORM WATER OUTFALLS WITHIN THE CITY LIMITS, AND WE NEED TO MONITOR ALL OF THOSE. 
          SO DURING DRY WEATHER, WE CONDUCT OUTFALL INSPECTIONS TO BE SURE NOTHING IS COMING OUT OF THOSE PIPES THAT SHOULD NOT BE COMING OUT OF THOSE PIPES. 
          AND DURING WET WEATHER, WE GATHER WATER SAMPLES DURING THE RAIN EVENT TO TEST FOR ILLEGAL DISCHARGES THAT MAY BE CARRIED IN THE STORMWATER. 
          THE INDUSTRIAL PRETREATMENT PROGRAM ENSURES AN INDUSTRY IS TREATING ANY DISCHARGE THE REQUIRED STANDARD PRIOR TO RELEASE INTO THE SEWER SYSTEM. 
          WE CONDUCT EROSION CONTROL INSPECTIONS TO, AT CONSTRUCTION SITES TO ENSURE PROPER PROTECTION IS IN PLACE AND, AND PREVENT SEDIMENT RUNOFF INTO OUR WATERWAYS. 
          AND THEN WE ALSO, UH, CONDUCT A LOT OF COMPLAINT RESPONSE TO THESE TYPES OF WATER QUALITY. 
          UM, SITUATIONS. 
          WE DID ABOUT 170 THIS PAST, THIS PAST YEAR. 
          THE ENVIRONMENTAL QUALITY SPECIALISTS, THEY INSPECT GREASE AND GRIT TRAPS AS WELL AS THE HAULERS, UM, WHO PUMP THOSE FACILITIES. 
          THE TRAPS ARE REGULATED UNDER OUR LIQUID WASTE MANAGEMENT ORDINANCE. 
          INSPECTION FREQUENCY IS BASED ON RISK AND A SCORING SYSTEM THAT TAKES INTO CONSIDERATION THE TYPE OF ESTABLISHMENT IS SERVING. 
          AND THEIR MENU, UM, OBTAIN CONSTRUCTION AND COMPLIANCE HISTORY AMONG A FEW OTHER FACTORS. 
          THE FOCUS IS ON PROPER MAINTENANCE AND OPERATION TO PREVENT OVERFLOWS LIKE THIS, THAT WILL GO INTO OUR STORM DRAINS AND THEN ULTIMATELY INTO OUR CREEKS. 
          AND THEY MUST PUMP THESE TRAPS EVERY 90 DAYS. 
          WE HAVE 1,465 PERMITTED TRAPS IN THE CITY OF PLANO. 
          SOME OF THOSE ARE SHARED BY MULTIPLE FACILITIES FOR OUR MOSQUITO CONTROL PROGRAM, UH, WE CONDUCT SURVEILLANCE AND MONITORING OF MOSQUITO POPULATIONS AND DISEASE DISEASES THROUGHOUT THE CITY. 
          WE SET 19 TRAPS EACH WEEK, ALTERNATING AT 38 DIFFERENT SITES THROUGHOUT THE CITY. 
          WHEN WE GET A POSITIVE MOSQUITO RESULT BACK, WE SURVEY THE NEIGHBORHOOD AND WE LARVICIDE AS NEEDED. 
          WE'RE ALSO LOOKING FOR DRAINAGE ISSUES AND OTHER STA STAGNANT WATER SITUATIONS, LIKE SOMETHING LIKE WHAT YOU SEE HERE IN THIS PICTURE. 
          UM, WE HAVE HAD IN THE PAST SEVERAL YEARS SOME PESTICIDE RESISTANCE IN OUR MOSQUITO POPULATIONS. 
          SO WE HAVEN'T DONE ANY, UM, SPRAYING FOR A COUPLE OF YEARS. 
          UH, WE'RE MONITORING THAT SITUATION, BUT TO SPRAY CHEMICALS WHEN THEY'RE NOT EFFECTIVE IS, IS, WOULD NOT BE APPROPRIATE. 
          SO, UM, WE'VE BACKED OFF OF THAT. 
          UM, WE HAVE LOOKED AT THE DATA AND THUS FAR WE HAVEN'T SEEN ANY INCREASE, UM, IN THE NUMBER OF MOSQUITO SAMPLES THAT ARE COMING BACK, POSITIVE OR HUMAN CASES. 
          SO WE CONTINUE TO LOOK AT THAT PRETTY CLOSELY. 
          UM, AND THEN WE DO COMPLAINT RESPONSE TO STAGNANT WATER COMPLAINTS LIKE THIS. 
          AND WE WILL LARVICIDE IF THE OWNER ALLOWS US TO, AND THEY HAVE TO SIGN A CONSENT FOR THAT. 
          LAST YEAR WE RESPONDED TO ABOUT 121 MOSQUITO RELATED COMPLAINTS AND OTHER NUISANCE COMPLAINTS. 
          WE, UM, GO OUT ON OUR NOISE LIGHT AND SMOKING COMPLAINTS, UM, IN ADDITION TO THE WATER QUALITY AND MOSQUITO COMPLAINTS. 
          SO LAST YEAR TOTAL WAS ABOUT JUST OVER 400, UM, COMPLAINTS. 
          THIS LITTLE GUY WAS, UM, THERE, WE, WE RESPONDED TO A WATER RELATED COMPLAINT, HAD TO DO WITH AN OIL SPILL THAT MADE ITS WAY INTO A POND. 
          AND 
          [00:55:01]
HIM AND HIS LITTLE BUDDY WERE CAUGHT IN THAT OIL SPILL. 
          UM, WE, UH, WE CALLED A WILDLIFE REHABILITATOR AND THEY, THEY CAME OUT, GOT HIM, CLEANED HIM UP, AND RELEASED HIM BACK TO OUR PONDS. 
          SO HE'S OUT THERE SOMEWHERE WITH HIS FRIEND. 
          THE SUSTAINABILITY DIVISION EDUCATES AND ENGAGES THE COMMUNITY IN SUSTAINABLE PRACTICES AND ENVIRONMENTAL, UH, STEWARDSHIP. 
          THE DIVISION ALSO OVERSEES THE MANAGEMENT AND OPERATION OF THE ENVIRONMENTAL EDUCATION CENTER, THE PLANO COMMUNITY GARDEN, AND ITS VOLUNTEERS AND THE VOLUNTEERS WHO STAFF THE HOUSEHOLD. 
          UH, CHEMICAL REUSE CENTER. 
          WE HAVE A BROAD SPECTRUM OF, UM, PROGRAMS THAT ADDRESS ENVIRONMENTAL CONSIDERATIONS OF DAY-TO-DAY LIVING, INCLUDING WASTE REDUCTION, LITTER REMOVAL, UH, WATER CONSERVATION, WATER QUALITY, UH, ENERGY, UH, EFFICIENCY, AIR QUALITY, AND SEVERAL OTHER, UM, SUBJECTS. 
          BUT ALL OF IT IS PART OF PROMOTING AND MAINTAINING A SUSTAINABLE CITY, UM, TO OUR RESIDENTS. 
          WE OFFER CLASSES IN OUR COMMUNITY AND SCHOOLS AND WEBINARS THAT RESIDENTS CAN SIGN UP FOR AS WELL AS, AS SOME ONLINE LEARNING MODULES AND TOURS, UM, WHICH TEND TO BE PRETTY POPULAR. 
          UH, FOR OUTREACH AND EVENTS, WE HAVE A NUMBER OF EVENTS THAT WE SPONSOR, UM, AND WE USE TO REACH OUT TO THE COMMUNITY. 
          THE GREAT AMERICAN CLEANUP IS CONDUCTED EVERY SPRING. 
          IT RUNS FROM MARCH THROUGH MAY, SO WE'RE RIGHT IN THE MIDDLE OF THAT. 
          UM, RESIDENTS CAN SIGN UP FOR A LITTER CLEANUP DURING THIS TIME AS THEY CAN THROUGHOUT THE YEAR. 
          THIS IS KIND OF THE TIME THAT WE, WE FOCUS ON IT. 
          WE HAVE TEXAS RECYCLES DAY, UM, IN NOVEMBER. 
          IT'S A DRIVE THROUGH EVENT WHERE WE COLLECT THOUSANDS OF POUNDS OF RECYCLABLE, RECYCLABLE, UH, GOODS OVER ABOUT FOUR HOURS ON A SATURDAY MORNING. 
          WATERWISE LANDSCAPE TOURS, THIS IS AN OPPORTUNITY IN OCTOBER FOR RESIDENTS TO TOUR SEVERAL YARDS TO GET IDEAS FOR DROUGHT TOLERANT, UH, PLANTS THAT THEY CAN USE IN THEIR OWN YARDS. 
          WE OFFER FAMILY EVENTS THAT ARE ENVIRONMENTAL EDUCATION CENTER. 
          WE HAVE ONE COMING UP IN MAY, MAY 2ND WONDERS OF WILDLIFE. 
          IF YOU'RE INTERESTED IN THAT, YOU CAN SIGN UP ON OUR WEBSITE. 
          AND FOR THE PAST COUPLE OF YEARS, THIS HAS BEEN A FUN EVENT. 
          WE'VE PARTNERED WITH FIRE RESCUE ON A TURKEY FRY FUN EVENT WHERE RESIDENTS CAN LEARN HOW TO SAFELY FRY THEIR TURKEY AND LEARN ABOUT FIRE SAFETY. 
          THEY LEARN ABOUT SAFE FOOD HANDLING FROM ENVIRONMENTAL HEALTH AND ABOUT PROPER GREASE DISPOSAL FROM OUR ENVIRONMENTAL QUALITY AND SUSTAINABILITY STAFF. 
          IT'S A GOOD DAY ELECTRONICS COLLECTION. 
          WE DO THIS THREE WEEKENDS EVERY MONTH ON A, UH, ROTATING LOCATIONS ACROSS THE CITY. 
          WE HAVE A FOOD SCRAP COMPOSTING PROGRAM. 
          A RESIDENTS CAN SIGN UP TO DROP THEIR FOOD SCRAPS AT ONE OF EIGHT LOCATIONS THROUGHOUT, LOCATED THROUGHOUT THE CITY FOR COMPOST PROCESSING. 
          WE HAVE JUST UNDER A THOUSAND HOUSEHOLDS PARTICIPATING IN THAT PROGRAM AT THIS POINT. 
          UH, WE OFFER WATER CONSERVATION REBATES. 
          THEY'RE AVAILABLE TO RESIDENT RESIDENTS FOR ELIGIBLE WATER CONSERVATION ITEMS SUCH AS REPLACEMENT OF TOILETS WITH HIGHER EFFICIENCY MODELS, AND THEN LITTER CLEANUPS AND ADOPT A HIGHWAY PROGRAM THAT'S A AVAIL THAT ARE BOTH AVAILABLE THROUGHOUT THE CITY. 
          ALL OF THESE, YOU CAN FIND ALL OF THE INFORMATION ON THESE AT LIVE GREEN AND PLANO.COM. 
          VOLUNTEER OPPORTUNITIES, UH, WE HAVE MANY, UH, THE MOST POPULAR PROBABLY ARE THE COMMUNITY CLEANUP, STORM DRAIN LABELING AND OUR PLANO COMMUNITY GARDEN. 
          WE ALSO HAVE MANY VOLUNTEERS AS JUST LIKE LIBRARIES THAT WORK HARD, UM, FOR US AT OUR EDUCATION AND OUTREACH EVENTS AS WELL. 
          UM, OUR VOLUNTEERS ARE A HUGE, HUGE PART OF WHAT WE DO. 
          THERE IS NO WAY, NO WAY THAT WE WOULD HAVE THE, THE REACH THAT WE HAVE WITHOUT THEM. 
          LAST YEAR THEY DONATED JUST OVER 11,000 HOURS AT A VALUE OF $387,000. 
          AND THEN FINALLY, UH, WE WERE NOTIFIED AT THE END OF 2025 THAT WE ACHIEVED LEAD GOLD AS A CITY FOR A COMPREHENSIVE APPROACH TO SUSTAINABILITY, RESILIENCE, AND QUALITY, QUALITY OF LIFE HERE IN PLANO. 
          THE PROGRAM EVALUATES HOW LOCAL GOVERNMENTS ARE PERFORMING IN AREAS LIKE WATER WASTE, ENERGY EDUCATION, AND OTHER AREAS THAT AFFECT OVERALL QUALITY OF LIFE. 
          IT ALSO ALLOWS US TO CREATE A STRATEGY TO ADDRESS GAPS IN SUSTAINABILITY. 
          UM, DURING OUR REVIEW, WE HAD ASSESSMENTS IN 2015 AND 2019 AND UNDER THE STAR COMMUNITIES PROGRAM, AND WE, UH, SCORED A FOUR OUTTA FIVE STAR EACH TIME SINCE 2019. 
          UH, STAR COMMUNITIES WAS ABSORBED BY LEAD, UM, THE US GREEN BUILDING COUNCIL AND IS NOW KNOWN AS LEAD FOR CITIES. 
          SO THIS'LL BE, UM, THIS IS OUR THIRD ASSESSMENT AND WE SCORED HIGH IN THE GOLD AREA. 
          WE WERE ABOUT 11 POINTS OFF OF PLATINUM, SO WE'RE HOPING, HOPING, HOPING THAT NEXT TIME WE CAN REACH THAT GOAL. 
          UM, WHILE OUR DEPARTMENT BROADLY OVERSEES SUSTAINABILITY INITIATIVES, UM, BASED ON THE OUTCOMES OF THESE ASSESSMENTS, WE COULD, WE DON'T DO THIS ALONE. 
          WE HAVE MANY INTERNAL PARTNERS, MANY EXTERNAL PARTNERS, AND WE'RE VERY GRATEFUL TO THEM FOR PARTNERING WITH US ON THIS EFFORT. 
          UM, I KNOW THAT WAS REALLY FAST, BUT IF ANYONE WOULD LIKE TO RIDE OUT AND SEE THIS 
          [01:00:01]
STUFF CLOSE UP, WE WOULD BE HAPPY TO ACCOMMODATE THAT. 
          UM, AND WITH THAT, I WILL STAND FOR QUESTIONS. 
          THANK YOU. 
          THANK YOU, MAYOR. 
          PROTO. 
          UM, I HAVE A QUESTION ABOUT YOUR VOLUNTEER, UM, PROGRAM. 
          SO DO YOU, UM, GO TO, WHERE DO YOU GO TO GET YOUR VOLUNTEERS? WE, WE WORK THROUGH VOLUNTEERS IN PLANO. 
          OKAY. 
          YEAH. 
          AND, UM, I KNOW THAT THERE'S SOME, UM, PLACES IN COLLIN COUNTY WHERE THEY ACTUALLY WORK WITH, UM, YOU KNOW, MINOR INFRACTION TYPE INMATES THAT, UM MM-HMM . 
          UM, ENDS UP, YOU KNOW, SERVING THEIR TIME DOING SOME TYPE OF COMMUNITY SERVICE. 
          SO, UM, IS THAT SOMETHING THAT IS A POSSIBILITY? I MEAN, WHERE THEY'RE GETTING INFRACTION IN WHICH THEY'RE WORKING IT OFF BY DOING COMMUNITY SERVICE, SO MAYOR PRO TE I THINK WE'D HAVE TO LOOK INTO THAT. 
          THAT'S NOT CURRENTLY OUR PROGRAM, SO WE, WE COULD DEFINITELY LOOK INTO THAT. 
          UM, BUT, UH, I, I WOULD WANNA DO A FULL SCALE EVALUATION OF WHAT THAT MEANS. 
          YEAH. 
          BECAUSE I, I, I HAVE, I MEAN, OBVIOUSLY I, I DO A LOT OF CRIMINAL DEFENSE AND A LOT OF TIMES MY CLIENTS ARE LOOKING FOR COMMUNITY SERVICE OR VOLUNTEER POSITION, WHICH THEY CAN GET CERTIFIED THAT THEY COMPLETED A CERTAIN AMOUNT OF COMMUNITY SERVICE. 
          MM-HMM . 
          AND RIGHT NOW, THE ONLY PLACE THAT I COULD REALLY REFER THEM TO IS NORTH TEXAS FOOD BANK, BECAUSE THAT'S THE ONE THAT I KNOW FOR SURE THAT THEY, THEY WILL TAKE, UM, VOLUNTEER AND COMMUNITY SERVICE. 
          SO THAT WOULD BE SOMETHING THAT WOULD BE INTERESTING TO, YOU KNOW, EXPLORE AS A POSSIBILITY. 
          OKAY. 
          JUST SAYING THANKS, COUNCIL MEMBER CANTILLA. 
          THANK YOU, MAYOR. 
          UM, YOU MENTIONED WE'RE 11 POINTS AWAY FROM PLATINUM. 
          DO YOU KNOW WHAT AREAS THAT WAS OR WHAT WE'RE DOING TO GET THERE? WHAT AREA WAS IT? IF YOU DON'T, THAT'S FINE, YOU CAN EMAIL ME. 
          UM, I THINK IT WAS IN, PROBABLY IN OUR AIR QUALITY, UM, AREA OF AIR QUALITY AND ENERGY. 
          UM, YOU WANT ME TO ANSWER? NO, THAT'S OKAY. 
          NO, THAT'S FINE. 
          , I'LL JUST FOLLOW VIA EMAIL. 
          LOOKING FORWARD TO THE NEXT ONE. 
          I THINK IT WAS, I THINK IT WAS IN THOSE AREAS. 
          OKAY. 
          UM, YEAH. 
          THANK YOU. 
          MM-HMM . 
          SO, MAYOR, COUNCIL, I, I JUST WANTED TO TAKE A MOMENT AND COMPLIMENT ACTUALLY ALL THREE DEPARTMENTS THAT PRESENTED TODAY. 
          UM, VERY WELL DONE, VERY THOROUGH, CREATIVE IN THE WAY THAT YOU APPROACHED IT, OBVIOUSLY, UM, OPERATING AT A VERY HIGH LEVEL, UM, WHICH IS THE EXPECTATION IN PLANO, BUT Y'ALL CONTINUE TO, TO DELIVER ON THAT. 
          SO THANK YOU FOR YOUR PRESENTATIONS AND THE EXCELLENCE. 
          UM, APPRECIATE ALL THE WORK THAT'S BEING DONE IN, IN ALL THREE DEPARTMENTS. 
          SO THANK YOU. 
          THANK YOU. 
          THANK YOU VERY MUCH. 
          THANK YOU ALL. 
          OKAY, NEXT ITEM, CONSENT AND REGULAR AGENDAS. 
          IS THERE AN ITEM, UH, ANY COUNCIL MEMBER WOULD LIKE TO REMOVE? NEXT ITEM IS ITEMS FOR DISCUSSION ON FUTURE AGENDAS. 
          IF NOT, WE'LL TAKE A RECESS AND RETURN AT SEVEN O'CLOCK.
* This transcript was created by voice-to-text technology. The transcript has not been edited for errors or omissions, it is for reference only and is not the official minutes of the meeting.