[00:00:03] >> WELL, HELLO, AND WELCOME TO OUR LIVE VIRTUAL FORUM TONIGHT. [Town Hall on August 22, 2024.] JUST A COUPLE OF YOU ON RIGHT NOW, BUT WE'RE DIALING OUT TO 30,000 HOUSEHOLDS AROUND THE CITY. THANK YOU FOR JOINING. HANG TIGHT, I'LL TELL YOU HOW YOU CAN PARTICIPATE IN TODAY'S LIVE VIRTUAL FORUM WITH CITY OF PLANO RESIDENTS AND LEADERSHIP. AGAIN, HELLO AND WELCOME TO THIS LIVE VIRTUAL FORUM WITH PLANO RESIDENTS. RIGHT NOW, WE ARE DIALING OUT TO NEARLY 30,000 HOUSEHOLDS AROUND THE CITY, AND WE'LL HAVE EVERYONE ON THE LINE IN JUST A COUPLE MINUTES. SO HANG TIGHT, WHILE I GET YOU UP TO SPEED ON WHAT WE'LL BE DISCUSSING AND HOW YOU CAN PARTICIPATE. JOINING US, WE HAVE REPRESENTATIVES FROM CITY MANAGEMENT, PARKS AND RECREATION, PUBLIC WORKS, AND THE BUDGET OFFICE. THEY ARE HERE TO PROVIDE AN OVERVIEW OF THE PROPOSED 2024, 2025 CITY BUDGET, AND THEN THEY'LL BE ANSWERING QUESTIONS FROM THOSE OF YOU IN OUR LIVE LISTENING AUDIENCE. WE WILL SPEND MOST OF OUR FORUM TONIGHT ANSWERING YOUR QUESTIONS. SO AS YOU'RE LISTENING, THINK ABOUT QUESTIONS THAT YOU WOULD LIKE TO SUBMIT FOR Q&A. IF YOU'RE JOINING US BY PHONE, YOU CAN PRESS "ZERO" AT ANY TIME TO SUBMIT A QUESTION TO ONE OF OUR OPERATORS, THEN YOU CAN EITHER ASK YOUR QUESTION LIVE OR YOU CAN LET YOUR OPERATOR KNOW IF YOU PREFER TO HAVE THE MODERATOR READ YOUR QUESTION OVER THE AIR. AGAIN, EITHER WAY, IF YOU'RE LISTENING BY PHONE, JUST PRESS "ZERO" TO SUBMIT A QUESTION FOR Q&A AND LET YOUR OPERATOR KNOW IF YOU WANT ME TO READ YOUR QUESTION, OTHERWISE, WE'RE HAPPY TO TAKE YOUR QUESTION LIVE TONIGHT. IF YOU'RE WATCHING ON PLANO TV OR PLANOTV.ORG, YOU CAN SUBMIT QUESTIONS TO US VIA TWITTER, USING THE HASHTAG PLANO TOWN HALL. AGAIN, IF YOU'RE WATCHING ON PLANO TV OR JOINING US THROUGH PLANOTV.ORG, YOU CAN SUBMIT QUESTIONS TO US VIA TWITTER, USING THE HASHTAG PLANO TOWN HALL. IF YOU'RE JOINING US VIA FACEBOOK OR YOUTUBE TONIGHT, YOU CAN SUBMIT QUESTIONS TO US IN THE COMMENTS OF THE VIDEO FEED. AGAIN, IF YOU'RE JOINING US THROUGH FACEBOOK OR YOUTUBE, YOU CAN SUBMIT QUESTIONS AND COMMENTS IN THE VIDEO FEED. WE WILL TAKE AS MANY QUESTIONS AS WE CAN IN THE TIME THAT WE HAVE WITH YOU TONIGHT. TONIGHT'S CONVERSATION AGAIN, WILL FOCUS ON THE 2024/2025 PROPOSED CITY BUDGET AND THE COMMUNITY INVESTMENT PROGRAM. IF YOU ALREADY HAVE A QUESTION ON THE BUDGET OF THE COMMUNITY INVESTMENT PROGRAM, PRESS "ZERO," GET THAT QUESTION TO AN OPERATOR, OR AGAIN, TYPE YOUR QUESTION TO THE COMMENTS IF YOU'RE STREAMING TONIGHT'S FORUM. IF YOU'RE JOINING US LIVE AT DAVIS LIBRARY, AND YOU WOULD LIKE TO ASK A QUESTION DURING Q&A, JUST FLAG DOWN A MEMBER OF PLANO STAFF. THEY'LL BRING YOU UP TO THE MICROPHONE SO THAT OUR VIRTUAL AND TV AUDIENCES CAN HEAR YOUR QUESTION AS WELL. AGAIN, TONIGHT'S FORUM, WE'LL FOCUS ON THE PROPOSED 2024/2025 PLANO CITY BUDGET AND COMMUNITY INVESTMENT PROGRAM. SO WE WILL PRIORITIZE QUESTIONS ON THOSE TOPICS. NOW, ONE MORE THING, FOLKS, BEFORE WE DO GET STARTED. IF YOU WOULD LIKE TO GET OCCASIONAL E MAIL UPDATES FROM THE CITY OF PLANO ON THE ISSUES THAT AFFECT YOU AS A RESIDENT, PRESS "SEVEN" RIGHT NOW, AND THAT'LL GET YOU TO ONE OF OUR OPERATORS SO THEY CAN GET YOUR BEST EMAIL ADDRESS. YOU CAN ALSO SIGN UP FOR EMAIL UPDATES AT PLANO.GOV. ON THAT PLANO.GOV WEBSITE, YOU CAN FIND DETAILS ON THE PROPOSED BUDGET BY NAVIGATING TO THE GOVERNMENT TAB UP TOP AND THEN SELECTING CITY BUDGET. THAT'S ONE OF THE FIRST ITEMS UNDER THAT GOVERNMENT TAB, AGAIN, AT PLANO.GOV. NOW, LET'S GET EVERYONE UPDATED TO KICK OFF OUR DISCUSSION. FOR THAT, IT'S MY PLEASURE TO TURN IT OVER TO MAYOR JOHN MUN. MAYOR MUNS, PLEASE GO AHEAD. >> THANK YOU, IAN. WELCOME TO TONIGHT'S PLANO TELEPHONE TOWN HALL. I'M MAYOR JOHN MUNS, AND I WOULD LIKE TO WELCOME THOSE WHO ARE JOINING US HERE IN THE COUNCIL CHAMBERS OF THIS TOWN HALL. OUR VIEWERS WHO ARE WATCHING THE LIVE STREAM AT PLANOTV.ORG OR ON THE CITY OF PLANO FACEBOOK OR YOUTUBE PAGE, AS WELL AS OUR GUESTS JOINING BY PHONE AND OTHER SOCIAL MEDIA PLATFORMS. TONIGHT, WE WILL TAKE COMMENTS AND QUESTIONS YOU HAVE ABOUT THE 2024/25 BUDGET AND COMMUNITY INVESTMENT PROGRAM FROM CALLERS AND THOSE PARTICIPATING VIA SOCIAL MEDIA. JOINING US, WE HAVE CITY MANAGER, MARK ISRAELSON, DEPUTY CITY MANAGER, JACK CARR, DEPUTY CITY MANAGER, SAM GRIEF, DEPUTY CITY MANAGER, SHELLI SIEMER AND DEPUTY CITY MANAGER LASHON ROSS. DIRECTOR OF BUDGET, KAREN RHODES-WHITLEY, DIRECTOR OF ENGINEERING, CALEB THORNHILL, DIRECTOR OF PUBLIC WORKS, ABBY OWENS, AND DIRECTOR OF PARKS AND RECREATION, RON SMITH. KAREN, I'LL TURN IT OVER TO YOU. >> THANK YOU, MAYOR. THE RECOMMENDED BUDGET FOR THIS YEAR ENCOMPASSES THE ORGANIZATIONAL AND COMMUNITY VALUES THAT HAVE MADE PLANO THE PREMIER CITY IN NORTH TEXAS. EARLIER THIS YEAR, THE CITY WAS PRESENTED WITH A FINANCIAL FORECAST INDICATING THE NEED FOR THE CITY TO IMPLEMENT OUR BUDGET CONTINGENCY PLAN. FLATTENING REVENUES HAVE BEEN ANTICIPATED DUE TO [00:05:01] THE CONTINUED REDUCTION OF DEVELOPER LAND IN THE CITY, AND THIS YEAR, WE ARE SEEING THE IMPACTS OF THE SLOWDOWN IN REVENUES. PLANO'S FUTURE GROWTH WILL LOOK DIFFERENT THAN DURING THE PREVIOUS DECADES, AND THE ORGANIZATION MUST ADAPT TO FLATTENING REVENUE GROWTH AND BALANCE THOSE REVENUE EXPECTATIONS WITH EXPENDITURES NEEDED TO SUPPORT THE CITY'S PROGRAMS AND SERVICES. THE CITY IS A SERVICE INDUSTRY, AND WE ARE SUBJECT TO THE SAME ECONOMIC CONDITIONS AFFECTING THE REST OF THE COUNTRY. FOR THE PAST SEVERAL YEARS, THE CITY AND COMMUNITY HAVE SEEN SIGNIFICANT INFLATIONARY PRESSURES, SUPPLY CHAIN DISRUPTION AND LABOR SHORTAGES, WHICH ARE INFECTING THE ORGANIZATION'S FINANCIAL CONDITION. THE CURRENT FINANCIAL CONDITION WAS ALSO IMPACTED BY CRS AND ARPA FEDERAL FUNDS. THE FUNDS BUFFERED THE CITY AND ALLOWED THE CITY TO NAVIGATE THE COVID ECONOMIC ROLLER COASTER WITHOUT IMPACTING SERVICE LEVELS, AND ALLOWED FOR INCREASED EXPENDITURES WITHOUT INCREASING REVENUES. SINCE THEN, THESE FUNDS HAVE BEEN EXHAUSTED. WE FEEL THE CITY OF PLANO IS THE BEST VALUE FOR ANY CITY IN THE DFW REGION DUE TO OUR COMMITMENT TO THE GOALS WHICH HAVE MADE THE CITY OF PLANO EXCELLENCE. PLUS CONTINUES TO HAVE ONE OF THE LOWEST TAX RATES IN THE REGION AT 41.76 PER $100 OF ASSESSED PROPERTY VALUES. THE RECOMMENDED BUDGET FOR NEXT YEAR, WHICH STARTS ON OCTOBER 1ST, TOTALS $756 MILLION AND REPRESENTS A 3.7% INCREASE OVER THIS YEAR'S ADOPTED BUDGET. PUBLIC SAFETY AND WATER AND SEWER ARE THE PRIMARY EXPENDITURES INCLUDED IN THE BUDGET, TOTALING 412 MILLION OR 55% OF THE ANNUAL BUDGET. NO NEW PROGRAMS OR SERVICES ARE INCLUDED IN THE RECOMMENDED BUDGET. THE BUDGET FOCUS THIS YEAR IS TO MAINTAIN AND IMPROVE OUR 2.8 BILLION GROWING INFRASTRUCTURE BY ENSURING OUR CAPITAL MAINTENANCE FUND IS ADEQUATELY FUNDED TO CONTINUE TO PROVIDE ALL PROGRAMS AND SERVICES FOR OUR CITIZENS AND BUSINESSES TO ENSURE THAT ALL FINANCIAL POLICIES ARE MET, AND WE MAINTAIN OUR AAA BOND RATING, AND TO CONTINUE TO ATTRACT AND RETAIN OUR GREATEST ASSET, WHICH ARE OUR EMPLOYEES. IN ADDITION, WE CONTINUE TO MAINTAIN A LOW TAX BURDEN FOR CITIZENS AND BUSINESSES. THE 24/25 BUDGET INCLUDES THE SAME CURRENT TAX RATE OF 41.76 PER $100 OF ASSESSED PROPERTY VALUATION. THE CITY COUNCIL IS SCHEDULED TO DISCUSS THE TAX RATE AT THE NEXT CITY COUNCIL MEETING SLATED FOR MONDAY, AUGUST 26 AT 7:00 PM THE CERTIFIED PROPERTY VALUES FROM BOTH COLLIN AND DENTON CENTRAL APPRAISAL DISTRICTS PROJECTS THE CITY'S ASSESSED PROPERTY VALUES TO TOTAL $62.2 BILLION AND INCLUDES 907 MILLION IN NEW PROPERTY COMING ONLINE AND AN EXISTING PROPERTY VALUE INCREASE OF $3.9 BILLION. THE TOTAL CHANGE IN THE TAX SPACE IS PROJECTED AT 4.8 BILLION OR AN INCREASE OF 8.35%. AS A RESULT OF ROBUST DEMAND IN THE RESIDENTIAL HOUSING MARKET, THE COLLINS CENTRAL APPRAISAL DISTRICT REPORTS THE VALUE OF THE AVERAGE MARKET VALUE IN PLANO IS UP 2.7% FROM THE PREVIOUS YEAR TO $579,554. GIVEN THAT PLANO IS ONE OF THE HOTTEST HOUSING MARKETS IN NORTH TEXAS AREA, THE REQUIREMENTS THAT THE CENTRAL APPRAISAL DISTRICTS ARE UNDER TO APPRAISE AT MARKET VALUE, MOST PROPERTY OWNERS FIND THEMSELVES WITH INCREASED A PROPERTY VALUES. IF YOU HAVE A HOMESTEAD EXEMPTION, THE AVERAGE HOMESTEAD VALUE IS PROJECTED AT $417,641. EVEN KEEPING THE SAME TAX RATE AS THIS YEAR OF 41.76, THE AVERAGE HOME OWNER MAY SEE AN INCREASE OF $186 FOR THE YEAR OR 1,550 PER MONTH IN THEIR TAX BILL TOO TO THE INCREASE IN THE AVERAGE HOME VALUE. THE STATE OF TEXAS DOES MANDATE THAT THE MARKET VALUE ON YOUR PROPERTY CAN INCREASE. HOWEVER, THE APPRAISAL AMOUNT YOU ACTUALLY PAY TAXES ON IS CAPPED AT [00:10:03] 10% PER YEAR PLUS ANY NEW IMPROVEMENTS IF YOUR PROPERTY IS HOMESTEADED. ALL HOMESTEADED VALUES ARE CAPPED AT 10%. IT IS IMPORTANT TO REMEMBER THAT THE CITY OF PLANO IS ONE OF THE FEW CITIES IN TEXAS TO OFFER A 20% HOMESTEAD EXEMPTION. THIS 20% IS EQUAL TO $484 ANNUALLY IN SAVINGS FOR THE AVERAGE HOME OWNER. IN ADDITION, WE ALSO OFFER A $40,000 EXEMPTION FOR INDIVIDUALS 65 AND OVER AND ARE DISABLED PLUS A 65 AND OVER TAX FREEZE, WHICH FREEZES THE AMOUNT OF TAXES OWED EACH YEAR AT THAT LEVEL. NO CITIZEN WITH THE FREEZE WILL SEE ANY INCREASE IN THEIR TAX BILL FROM THE CITY WHILE THEIR FREEZE IS IN PLACE. FORMS FOR ALL THESE EXEMPTIONS CAN BE FOUND ONLINE AT YOUR DESIGNATED CENTRAL APPRAISAL DISTRICT WEBSITE. SALES TAX HAS RECOVERED QUITE NICELY IN THE CURRENT ECONOMIC ENVIRONMENT, AND WE ARE PROJECTING TO COLLECT $117 MILLION FROM THIS REVENUE SOURCE THIS YEAR. INCLUDED IN THE BUDGET FOR NEXT YEAR IS 113 MILLION BASED ON THE COUNCIL'S POLICY OF PROJECTING SALES TAX BASED ON A THREE-YEAR AVERAGE, LESS ANY AUDIT ADJUSTMENTS. THE MAJORITY OF THE DISCUSSION HAS BEEN REGARDING THE CITY'S GENERAL FUND, WHERE PROPERTY TAXES AND SALES TAX ARE AN IMPORTANT SOURCE OF REVENUE. THIS YEAR, THOUGH, I NEED TO MAKE NOTE THAT OUR COSTS IN THE WATER AND SEWER FUND AND ENVIRONMENTAL SERVICES FUND HAVE INCREASED DUE TO OUR CONTRACTS WITH NORTH TEXAS MUNICIPAL WATER DISTRICT, PLUS OTHER FACTORS. THESE ENTERPRISE FUNDS ARE EXPERIENCING SIMILAR ISSUES SUCH AS INFLATION, SUPPLY CHAIN, LABOR ISSUES, AND INCREASED SERVICE DEMANDS, WHICH ARE DRIVING THEIR COSTS AS WAS REPORTED TO COUNCIL DURING LAST WEEK'S BUDGET WORK SESSION. THE CITY MANAGER'S RECOMMENDED BUDGET DOES PASS THROUGH THESE INCREASED COSTS TO OUR RESIDENTS AND CORPORATIONS THAT PAY FOR THE SERVICE. THE RECOMMENDED BUDGET WAS PRESENTED TO THE CITY COUNCIL ON JULY 24. WE ENCOURAGE EVERYONE TO PARTICIPATE IN THE BUDGET PROCESS BEGINNING THIS EVENING WITH THIS TOWN HALL MEETING AND THEN NEXT MONDAY, AUGUST 26 FOR A SCHEDULED PUBLIC HEARING ON THE RECOMMENDED BUDGET COMMUNITY INVESTMENT PROGRAM AND THE TAX RATE. THE CITY COUNCIL IS SCHEDULED TO ADOPT THE OPERATING BUDGET AND CIP AND SET THE TAX RATE ON MONDAY, SEPTEMBER 9. THE MAYOR AND CITY COUNCIL WELCOME YOUR FEEDBACK REGARDING THE 24/25 BUDGET AND CIP. PLEASE VISIT PLANO.GOV/BUDGET TO VIEW THE DETAILED INFORMATION. IN ADDITION, ALL INFORMATION REGARDING THE BUDGET AND PROPOSED CIP IS AVAILABLE AT ALL LIBRARIES. THANK YOU. >> THANK YOU, KAREN. THANK YOU FOR THAT OVERVIEW. LET'S START TAKING QUESTIONS IF WE CAN. >> SURE THING. WE'LL DO. WE'VE GOT OUR FIRST ONE COMING FROM RAHIM IN LEGACY HILLS. HE'S ASKING ME TO READ HIS QUESTION. HE'S ASKING THERE'S A HUGE DIP IN THE ROAD AROUND LEGACY, WESTBOUND LEGACY ROAD, LEFTMOST LANE BEFORE INDEPENDENCE. WILL SOMEONE BE OVER THERE TO PATCH THIS? WHO CAN WE GO TO FOR THIS QUESTION FROM RAHIM? >> THIS IS CALEB THORNHILL, [LAUGHTER] DIRECTOR OF ENGINEERING. WE ARE ACTUALLY DOING A ACTIVE PROJECT AT THAT LOCATION RIGHT NOW. IT'S AT LEGACY ROAD CORRIDOR, BUT THAT INTERSECTION IS INCLUDED WITH THOSE IMPROVEMENTS. WE WILL CERTAINLY TAKE A LOOK AND SEE IF THERE'S ANY ADJUSTMENTS TO THE WESTBOUND LEGACY. I APPRECIATE YOU'RE BRINGING THAT UP. THANK YOU. >> THANKS SO MUCH. JUST A REMINDER FOR EVERYBODY WHO'S LISTENING TONIGHT, IF YOU WANT TO SUBMIT A QUESTION VIA PHONE, PRESS "ZERO," IF YOU WANT TO SUBMIT VIA SOCIAL MEDIA, YOU CAN USE THE HASHTAG PLANO TOWN HALL ON TWITTER, AND ON FACEBOOK LIVE, YOU CAN JUST SUBMIT YOUR QUESTION IN THE COMMENTS. WE ARE GOING TO BE TAKING COMMENTS AND QUESTIONS THE REST OF THE WAY HERE. OUR NEXT QUESTION COMES, THIS ONE IS SUBMITTED VIA REDDIT. THE QUESTION IS, WHY ARE MILLIONS OF DOLLARS BEING SPENT ON ROAD REPAIRS, BUT THE ROADS ARE STILL BAD. SOME ROADS LIKE COIT AND LEGACY ARE GREAT, BUT THEN OTHER ROADS LIKE CUSTER AND INDEPENDENCE AREN'T. WHERE ARE THESE MILLIONS OF DOLLARS GOING IF THE ROADS ARE STILL BAD? WHO CAN TAKE THIS QUESTION? >> THIS IS ABBY OWENS, THE DIRECTOR OF PUBLIC WORKS. I UNDERSTAND THE FRUSTRATION. BELIEVE ME. THE AVERAGE AGE OF OUR ROADS IS ACTUALLY ABOUT 38 YEARS, AND UNFORTUNATELY, WE CAN'T REPAIR ALL OF THEM AT ONCE. WE EVALUATE THEM BASED ON CONDITION, AND THEN WE TAKE IN OTHER FACTORS LIKE WHAT [00:15:03] THE MATERIALS OF THE WATER LINE AND SEWER LINES UNDERNEATH ARE. AT THIS POINT, WE DO HAVE A PLAN TO BE ABLE TO REPAIR PARTS OF INDEPENDENCE, WHICH IS GOING ON NOW, AND THEN ALSO CUSTER ROAD WILL BE ON OUR PLAN FOR NEXT YEAR. WE WILL GET TO THEM AS FAST AS WE CAN, BUT WE UNFORTUNATELY JUST CAN'T REPAIR ALL OF THEM AT THE EXACT SAME TIME. >> THANK YOU SO MUCH. I APPRECIATE THAT ANSWER. THANKS SO MUCH FOR THAT LAST QUESTION FOR REDDIT. WE'RE GOING TO GO LIVE TO OUR PHONE AUDIENCE AGAIN HERE. THIS ONE COMES FROM LINDA IN PARK FORREST. HEY, LINDA, WELCOME TO THE CALL. WHAT'S YOUR QUESTION FOR US? >> HI. THANK YOU FOR TAKING MY CALL. MY QUESTION IS REGARDING THE EXEMPTIONS. I DIDN'T GET TO HEAR ALL OF IT BECAUSE I ZEROED OUT TO ASK THE QUESTION. HOW MANY TOTAL EXEMPTIONS ARE WE ALLOWED, THREE OR TWO? FOR EXAMPLE, HOMESTEAD, SAID AN ADDITIONAL 40,000, AND THEN IF YOU ARE 65 AND OR DISABLED. >> YES. THIS IS KAREN RHODES-WHITLEY, BUDGET DIRECTOR. THERE ARE TWO TAX EXEMPTIONS, AND THEN WE HAVE A SENIOR TAX FREE. IF YOU LIVE IN YOUR HOME, THERE'S A 20% HOMESTEAD EXEMPTION. IF YOU ARE 65 OR OVER OR DISABLED, YOU QUALIFY FOR AN ADDITIONAL $40,000 TAX EXEMPTION. THEN, IN ADDITION TO THAT, THE YEAR YOU TURN 65, WHATEVER YOUR TAXES ARE, SAY IF YOUR TAXES WERE $1,000, THE YEAR YOU TURN 65, THEY WILL ALWAYS STAY $1,000 OR WHATEVER YOU ARE PAYING IN TAXES IN THAT YEAR. >> THAT IS NOT WHAT IS HAPPENING. I WAS DISABLED LONG BEFORE I TURNED 65. THEY TOLD ME THEY FROZE MY TAXES THEN AND THAT EXEMPTION WOULD BE BETTER THAN NOW TURNING 65 NOW. THEY SAID I COULD ONLY GET TWO EXEMPTIONS AND THAT OVER 65 DISABLED INCLUDED THAT $40,000. I DON'T KNOW. >> THEN HERE'S MY SUGGESTION. FIRST OFF, YOU NEED TO CONTACT COLLIN COUNTY CENTRAL APPRAISAL DISTRICT. THEY'RE ACTUALLY THE ONES THAT DO THE EXEMPTIONS. [OVERLAPPING] >> I DID AND THAT'S WHAT THEY TOLD ME. >> THEY DO FOLLOW THE DISABILITY RANKING RATINGS THAT SOCIAL SECURITY HAS. [NOISE] I DON'T KNOW WHAT LEVEL YOU'RE AT, BUT THEY DO FOLLOW THAT. THEN THAT SHOULD HAVE ALREADY BEEN PUT IN PLACE. THEN WHEN YOU TURN 65, YOU SHOULD HAVE HAD YOUR TAXES FROZEN. I'LL TELL YOU WHAT, IF YOU WANT, HOW DO WE DO THAT? SHE CAN CALL ME. [OVERLAPPING] >> I CAN JUST TAKE DOWN HER INFORMATION, GET YOU HER PHONE NUMBER AND THAT QUESTION AND SEND IT FOR A FOLLOW UP TO YOU. >> LET ME GIVE YOU A CALL TOMORROW. >> YEAH, THAT'S EXACTLY WHAT WE'LL DO. LINDA. WE'LL HAVE KAREN GIVE YOU A HOLLER TOMORROW. WE'VE GOT YOUR PHONE NUMBER, OKAY? >> I CERTAINLY APPRECIATE IT BECAUSE IT HAS GOTTEN TOTALLY OUT OF HAND, AND THEY'RE REQUESTING MORE INFORMATION FROM WHEN I BECAME DISABLED WAY BACK IN 1998. >> OKAY. YES, I WILL TALK TO THEM AND TALK TO YOU TOMORROW AND THEN I WILL CALL THEM MYSELF. THANK YOU SO MUCH FOR YOUR QUESTION. >> YEAH, APPRECIATE YOU. THANK YOU AGAIN, LINDA. THANK YOU FOR BEING A PART OF OUR FORUM. THANK YOU TO KAREN. WE'RE GOING TO GO TO FRED AND WILLOW BEND LIVE NEXT. HE'S ASKED ME TO READ HIS QUESTION. HE'S ASKING, ARE YOU GOING TO ASPHALT PARKER BETWEEN PRESTON AND THE TOLL ROAD? AGAIN, THAT'S FROM FRED AND WILLOW BEND. WHO CAN TAKE THAT ONE OFF? >> THIS IS ABBY OWENS, THE DIRECTOR OF PUBLIC WORKS. YES, ASPHALTING PARKER ROAD IS ACTUALLY ON OUR LIST FOR NEXT YEAR, AND THAT WILL BE PART OF OUR OVERLAY PROGRAM. WE'LL MAKE SURE THAT ALL THE REPAIRS ARE DONE UNDERNEATH, AND THEN WE WILL MOVE FORWARD WITH AN OVERLAY. >> ALL RIGHT. THANK YOU SO MUCH FOR THAT ANSWER. THANKS FOR OUR LAST QUESTION AND JUST A QUICK REMINDER HERE. IF YOU'RE ON THE PHONE, PRESS ZERO TO SUBMIT A QUESTION. IF YOU'RE ON THE PHONE AND YOU WANT TO GET EMAIL UPDATES, YOU CAN GO AHEAD AND PRESS 7 ON YOUR PHONE, GIVE YOUR BEST EMAIL ADDRESS TO ONE OF OUR OPERATORS, AND THEY'LL BE ABLE TO GET YOU THOSE UPDATES MOVING FORWARD. LET'S GO AHEAD AND BRING OUR NEXT QUESTION LIVE. THIS ONE COMES TO US FROM STEVE IN STONEHAVEN. HEY, STEVE, YOU'RE LIVE. GO AHEAD. >> GOOD EVENING, EVERYONE. MY QUESTION IS LOOKING OVER THE BUDGET, YOU ALL ARE ELIMINATING SOME OPEN POSITIONS, I GUESS, TO SAY ON SALARIES, BUT ONE OF THE OPEN POSITIONS THAT YOU'RE ELIMINATING IS A BUILDING INSPECTOR. I OWN THREE SMALL BUSINESSES IN [00:20:01] THE PLANO AREA AND WE CONTINUE WANT TO EXPAND IN THE PLANO AREA. BUT OBVIOUSLY, WHEN WE OPEN A NEW RETAIL STORE INSPECTIONS ARE PART OF THE PROCESS AND THERE IS ALREADY A DELAY IN THE TIME WE SUBMIT IT VERSUS THE TIME IT ACTUALLY GETS INSPECTED, I THINK THAT'S PROBABLY BECAUSE OF WHO YOU HAVE AVAILABLE. WHY WAS A BUILDING INSPECTOR POSITION ELIMINATED, ESPECIALLY WITH THE GROWTH THAT PLANO HAS? >> HI, STEVE. THIS IS MARK WILSON. I'M THE CITY MANAGER FOR THE CITY OF PLANO. WE HAVE NOT ACTUALLY ELIMINATED POSITIONS. WE HAVE FROZEN OPEN POSITIONS. SO THESE WERE POSITIONS THAT WE'RE NOT CURRENTLY HAVING SOMEBODY ACTUALLY PERFORMING THAT WORK. WE'VE FROZEN THAT AS A COST OR EXCUSE ME, AN EXPENSE-SAVING MOVE FOR THE CITY FOR SOME OF THE FINANCIAL CONDITIONS WE'RE IN. WE STILL HAVE STAFF AVAILABLE TO BE ABLE TO CONDUCT THOSE INSPECTIONS. IT MAY TAKE A LITTLE LONGER, AS YOU MENTIONED, DEPENDING UPON THE WORKLOAD THAT WE HAVE. BUT WE ANTICIPATE BEING ABLE TO RELEASE THAT FREEZE BY JANUARY 1 OF 2025. SO IT SHOULD BE A TEMPORARY FREEZE THAT HELPS US GET THROUGH THIS CURRENT FINANCIAL SITUATION THAT WE'RE IN. BUT THOSE POSITIONS HAVE NOT BEEN ELIMINATED. THEY'VE JUST BEEN FROZEN FOR THAT TIME FRAME. THANK YOU. >> YEAH. THANK YOU, MARK. THANK YOU, STEVE. APPRECIATE YOU BEING PART OF OUR FORM AS WELL. WE'RE GOING TO GO RIGHT AWAY TO OUR NEXT WIVE PHONE CALLS FROM JARI AND LEGACY. HEY, JAR, WELCOME, WHAT'S YOUR QUESTION? >> HI. I WAS JUST CALLING REGARDING THE WORK THAT WAS SUPPOSED TO BE DONE IN THE ALLEYWAY OF SUNFLOWER LANE. IT'S BEEN PUSHED BACK QUITE A FEW TIMES AND THE ALLAY CONDITION IS ACTUALLY QUITE BAD. JOSH DID COME AND DO SOME QUICK REPAIRS JUST BECAUSE IT WASN'T A REALLY BAD CONDITION. I THINK HE CAN LET YOU KNOW THAT. BUT I JUST WANT TO KNOW WHEN IT'LL GET DONE. FINALLY, HOPEFULLY, BEFORE THE RAIN START AGAIN AND THE RAINY AND THE COLD SEASON. >> YEAH. THIS IS CALEB THORNHILL, DIRECTOR OF ENGINEERING. I APOLOGIZE FOR THE DELAY. WE DO HAVE THAT PROJECT ACTIVELY UNDER CONSTRUCTION. THAT ALLEY IS INCLUDED WITH A PACKAGE OF SIX OTHER LOCATIONS. THEY STARTED ON THAT PROJECT IN APRIL AND ARE ANTICIPATING TO BE DONE BY MAY. I DO NOT KNOW THE EXACT ORDER AS FAR AS THE CONDITION WHEN THEY'LL BE TO YOUR LOCATION, BUT I KNOW THEY ARE WORKING TOWARDS IT, AND HOPEFULLY, WE'LL BE THERE AS SOON AS POSSIBLE. SO THANK YOU FOR THAT QUESTION. >> THANK YOU AGAIN FOR THE ANSWER. APPRECIATE JAR. APPRECIATE YOU JOINING. JUST ONE QUICK REMINDER THAT ANYBODY THAT'S HERE AT DAVIS LIBRARY WITH US? IF YOU WANT TO ASK A QUESTION. WE'VE GOT A MIC AVAILABLE FOR YOU SO THAT OUR VIRTUAL AUDIENCES CAN HEAR YOU, AND YOU CAN JUST FLAG DOWN ONE OF THEM AND LET THEM KNOW THAT YOU WANT TO ASK A QUESTION, THEY'LL BRING YOU ON UP TO THE MIC SO THAT YOU CAN ASK IT. WE'RE GOING TO GO TO OUR NEXT QUESTION. ANOTHER ONE SUBMITTED VIA SOCIAL MEDIA. THIS CAME FROM REDDIT. AND THE QUESTION IS, HOW MUCH DO WE SPEND ON THE WAY FINDING SIGNS? NOT JUST MATERIALS AND LABOR TO PUT THEM UP, BUT ALSO THE CITY STAFF HOURS, DESIGNING THEM, AND SELECTING DISTRICT NAMES. WHO CAN TAKE THIS QUESTION ON FROM SOCIAL MEDIA? THIS IS RON SMITH, THE DIRECTOR OF PARKS AND RECREATION. I'M HAPPY TO ANSWER THAT QUESTION. THIS WAS A PROJECT THAT DID COMMENCE IN THE PARKS AND RECREATION DEPARTMENT IN 2014 THROUGH OUR VISIT PLANO DEPARTMENT, OUR CONVENTION AND VISITORS BUREAU. THE TOTAL COST OF THE PROJECT IS $1,720,000 WHICH WAS BELOW THE ESTIMATED COST OF TWO MILLION. THE FUNDING FOR THIS ENTIRE PROJECT CAME OUT OF THE HOTEL OCCUPANCY TAX FUND, NOT OUT OF THE CITY'S GENERAL FUND. IT WAS FUNDED COMPLETELY AND 100% BY VISITORS THAT COME AND STAY THE NIGHT IN PLANO HOTELS AND THE TAX THAT IS LEVIED WHEN THEY SPEND THE NIGHT HERE. THANK YOU FOR THE QUESTION. >> GOT IT. THANK YOU SO MUCH. APPRECIATE THAT ANSWER. LET'S GO BACK TO THE PHONES HERE. THIS COMES FROM TERRY AND GREENHOL ASKED ME TO READ THE QUESTION, WHICH IS, WILL THE GREAT UPDATE REBATE THAT WAS AMENDED CONTINUE THROUGH NEXT YEAR? AGAIN, WILL THE GREAT UPDATE REBATE THAT WAS AMENDED CONTINUE THROUGH NEXT YEAR? THAT'S FROM TERRY? DO WE HAVE SOMEONE THAT CONTINUES THAT WENT ON FROM TERRY. THANK YOU. >> GOOD EVENING. MISS SAM GRIEF, DEPUTY C CITY MANAGER. THE GREAT DEBATE UPDATE IS PLANNED TO BE CONTINUED, BUT THERE ARE LOOKING AT DOING SOME REVISIONS IN IT, AND THAT IS STILL BEING WORKED OUT AS TO WHAT WILL BE INCLUDED IN IT, [00:25:02] BUT IT WILL BE CONTINUED. >> THANK YOU SO MUCH. APPRECIATE THE ANSWER. THANKS AGAIN TO TERRY FOR THE QUESTION. WE'RE GOING TO GO TO OUR FIRST QUESTION FROM FACEBOOK LIVE NEXT. THIS QUESTION IS, POTHOLES DON'T SEEM TO BE FIXED WELL. WHO ACCEPTS WORK FROM CONTRACTORS AND MAKES THEM REDO THE WORK. WHO CAN TAKE THAT ONE FROM FACEBOOK? >> THIS IS ABO INSTRUCTOR OF PUBLIC WORKS. THE PUBLIC WORK STAFF ACTUALLY WILL GO AND REPAIR POTHOLES WHEN THEY'RE CALLED IN FOR US. IF YOU DO HAVE POTHOLES, PLEASE LET US KNOW. YOU CAN CONTACT US ON THE FIX IT APP, OR YOU CAN CALL US ONLINE SORRY, BY 972-769-4160. WHEN THERE'S WORK BEING DONE BY CONTRACTORS, AND THEY HAVE TO TEMPORARILY FILL IT. THAT IS ACTUALLY INSPECTED BY OUR ENGINEERING INSPECTORS. IF YOU HAVE A CONCERN, YOU'RE WELCOME TO REACH OUT TO OUR ENGINEERING DEPARTMENT OR PUBLIC WORKS. WE WORK REALLY CLOSELY TOGETHER AND WE'LL MAKE SURE THAT WE CAN ADDRESS THOSE ISSUES. >> GOT IT. THANK YOU SO MUCH. APPRECIATE THAT ANSWER. QUICK REMINDER HERE. IF ANYBODY WANTS TO GET EMAIL UPDATES, AND YOU'RE ON THE PHONE, PRESS 7. IF YOU'RE ONE OF OUR VIRTUAL AUDIENCES. YOU CAN ALWAYS GO TO PLANO.GOV, AND THAT'S A GOOD PLACE TO SIGN UP FOR EMAIL UPDATES. AGAIN, IF YOU WANT TO REVIEW THE PROPOSED BUDGET, YOU CAN DO THAT ON THE WEBSITE BY GOING TO THE GOVERNMENT TAB AND THEN CITY BUDGET UNDERNEATH THAT TAB. WE'RE GOING TO GO TO OUR NEXT LIVE QUESTION. WE'VE GOT THIS ONE COMING FROM LINDA IN THE LEGACY AREA. LINDA. THANK YOU. GO AHEAD WITH YOUR QUESTION. >> HELLO. YES. I LIVE OVER HERE ON HEDGCOK, 25 12 BEACH CRAFT. I MEAN, I LIVE ON BEACH CRAFT. BUT THE MAIN STREET MY MAIN CROSS STREET UP HERE, THE MAIN STREET IS HEDGCOK. THERE IS SOME BRICK FENCING THAT'S BEEN SITTING HERE IN DISARRAY FOR OVER 15 YEARS, AND I SEE THAT THEY'RE REPLACING THE NEW BRICK FENCING, EVERY AREA AROUND ME, BUT NEVER IN THE AREA BETWEEN CASE AND ALDERWOOD. THAT FENCING IS SO MESSED UP AND OLD THAT IS FALLING APART. I'M WANTING TO KNOW IT'S LIKE IF YOU'RE COMING FROM INDEPENDENCE GOING TOWARD CUSTER, IT'S ON THE RIGHT-HAND SIDE OF THE STREET. YOU CAN'T MISS IT BECAUSE IT'S THE WORST-LOOKING BRICK FENCE THAT'S THERE. ARE YOU GUYS EVER GOING TO REPAIR THAT AREA OF HITCHCOCK STREET BECAUSE IT'S THE WORST AREA OF THE WHOLE STREET TO ME? >> HI, THIS IS CALEB THORNHILL DIRECTOR OF ENGINEERING. GO AHEAD AND TRY TO ANSWER THAT. YES, WE DO HAVE A PROGRAM WHERE WE EVALUATE SCREENING WALLS. WE'VE GOT NEARLY 80 MILES OF SCREENING WALLS THAT WE OWN AND MAINTAIN IN THE CITY, AND WE HAVE SEVERAL ACTIVE PROJECTS GOING ON RIGHT NOW. WE DO PARTNER WITH THE PUBLIC WORKS TEAM AS ENGINEERING, WE'LL DO A FULL REPLACEMENT OF THE WALL, AND OUR PUBLIC WORKS TEAM WILL DO PANEL REPLACEMENTS, SO A LITTLE BIT LESS INVASIVE. BUT WE WILL ADD THIS TO OUR LIST AND HAVE IT EVALUATED AND SEE IF IT NEEDS TO BE ADDED TO A PROJECT. THANK YOU VERY MUCH FOR THAT QUESTION. >> THANK YOU, TO LINDA. I APPRECIATE THE ANSWER AS WELL, AND WE'LL JUMP RIGHT TO KENT ALLEN AND LEGACY NEXT. KEN, LOOKS LIKE YOU HAVE A PARKS QUESTION. IF YOU WANT TO MENTION ANY PARTICULAR PARKS THAT YOU'RE INTERESTED IN HEARING ABOUT, GO AHEAD. >> YEAH, HI. I'M WONDERING WHEN THE IMPROVEMENTS FOR TEJAS PARK MAY BEGIN. >> THANK YOU FOR THE QUESTION. KEN. MY NAME IS RON SMITH. I'M THE DIRECTOR OF PARKS AND RECREATION. I'M GOING TO INVITE TO THE MICROPHONE. RENEE JORDAN. SHE IS THE PLANNING MANAGER FOR THE DEPARTMENT. SHE'LL BE HAPPY TO ANSWER YOUR QUESTION. THANK YOU. >> HI. THANK YOU FOR YOUR CALL. WE ARE WORKING THROUGH THE PLAN SET OF TAY HOUSE PARK, AND WE ARE NEARING COMPLETION ON THOSE PLANS AND I CAN GIVE YOU AN UPDATE ON THAT. IF YOU'LL JUST BEAR WITH ME FOR A SECOND. WE ARE AT ABOUT 75% DESIGN ON THAT, AND WE EXPECT TO START CONSTRUCTION ON THAT AFTER THE FIRST OF THE YEAR. THANK YOU FOR YOUR CALL. >> THANK YOU. APPRECIATE THE ANSWER. THANK YOU. APPRECIATE BEING PART OF OUR FORUM HERE. LET'S GO TO WE'VE GOT JIM AND AVON ON THE PHONE HERE NEXT. JIM, THANKS FOR YOUR PATIENCE. GO AHEAD WITH YOUR QUESTION. >> WELL, I HAVE A COMMENT BEFORE MY QUESTION. MY COMMENT IS, I WANT TO THANK EVERYBODY IN THE PARKS AND FOREST DEPARTMENT. WE HAD AN OLD TREE HERE OFF OF TREE HILLS LANE. IT WAS ABOUT 50 YEARS OLD, BEAUTIFUL, BEAUTIFUL TREE. I HAD TO COME DOWN, UNFORTUNATELY, BUT THERE WAS SO MUCH CONSIDERATION AND THOUGHTFULNESS BEFORE IT WAS BROUGHT DOWN, AND I JUST WANTED TO THANK EVERYBODY FOR THAT CONSIDERATION. UNFORTUNATELY, IT DID HAVE TO COME DOWN, BUT AT LEAST YOU GUYS GOT AN ARBORIST OUT HERE, [00:30:02] TOOK A LOOK AT IT, AND KNEW HOW IMPORTANT IT WAS TO THE NEIGHBORHOOD. AGAIN, THANK YOU ALL FOR THAT CONSIDERATION. MY QUESTION IS, OUR STREET ON TREEHOUSE LANE GOT REPAIRED OR ACTUALLY REPLACED THE WHOLE STREET GOT RE-CEMENTED WITH NEW CURBING. BUT THE NEW CURBING HEIGHT WAS HIGHER THAN THE PREVIOUS CURBING HEIGHT. WHAT THAT DID IS THEY PUSHED ALL THE WATER BACK TOWARDS ONTO THE SIDEWALK. WELL, INSTEAD OF COMING AND RELEVELING THAT NEW CURBING TO WHERE IT WAS, SO ALL THE WATER CAN COME BACK OUT TO THE FRONT OF THE STREET, THEY LIFT THE SIDEWALK. YES. WHEN THEY LIFT THE SIDEWALK, THERE'S STILL THAT PROBLEM THAT THE CURBING BY THE STREET IS HIGHER THAN SOME OF THE HOMES. YOU'RE STILL GOING TO HAVE THIS PUDDLING, YOU'RE STILL GOING TO HAVE THIS BACKFLOW OF WATER GOING TOWARDS PEOPLE'S FOUNDATION. AGAIN, MY QUESTION IS, WHERE IS THE QUALITY CONTROL, OR WHO CHECKS ON THESE CONTRACTORS, ON THEIR ENGINEER DESIGNS, AND PLANS TO MAKE SURE THAT THERE'S SOME COMMON SENSE IN EXECUTING THESE RENOVATIONS THAT WE HAVE ON THE STREETS? >> THIS IS ABBY OWENS, THE DIRECTOR OF PUBLIC WORKS. LET ME LOOK INTO IT A LITTLE BIT MORE. I BELIEVE I'M FAMILIAR WITH THIS LOCATION, AND I KNOW WE'VE DISCUSSED IT, BUT I DON'T WANT TO GIVE YOU A WRONG ANSWER. SO JIM MAKE SURE THAT WE FOLLOW BACK UP WITH YOU AFTER THIS AND GET YOU A LITTLE BIT MORE INFORMATION ON THAT LOCATION. >> SO INSTEAD OF LOWERING THAT CURBING, WHICH WOULD HAVE SOLVED EVERYTHING. THEY REPLACED ALL THE SIDEWALKS ON BOTH SIDES AND THAT HAD TO COST PROBABLY A FEW HUNDRED THOUSAND DOLLARS. IF SOMEBODY WOULD HAVE JUST CAUGHT THE CONTRACTORS WHILE THEY WERE BUILDING THE CURBING OR REBUILDING THE CURBING AND KNEW THAT THAT CURBING HEIGHT WAS NOT GOING TO WORK, IT WOULD HAVE SAVED A LOT OF MONEY. IT WAS A SENSELESS MISTAKE IN MY EYES. >> I COMPLETELY UNDERSTAND. I WILL DEFINITELY FOLLOW UP WITH YOU. I HAVE OUR TEAM FOLLOW UP WITH YOU TOMORROW TO ANSWER YOUR QUESTION. THANK YOU FOR ASKING THAT IS WE'VE GOT. >> WE'VE GOT YOUR CONTACT INFORMATION. WE'LL HAVE SOMEBODY GIVE YOU A CALL TOMORROW, SO THANK YOU SO MUCH. APPRECIATE THAT. APPRECIATE YOUR KIND WORDS AS WELL. THANK YOU. WE'RE GOING TO JUMP TO FACEBOOK LIVE AGAIN FOR OUR NEXT QUESTION HERE. THEN WE'LL HAVE OUR FIRST QUESTION FROM OUR IN-PERSON AUDIENCE HERE AT DAVIS LIBRARY. FROM OUR FACEBOOK AUDIENCE, THE QUESTION IS, WHEN WILL A TRAFFIC LIGHT BE INSTALLED AT EAST PARK BOULEVARD AND LOS ROAD? THAT'S FROM FACEBOOK. >> HI, THIS IS CALEB THORNHILL, DIRECTOR OF ENGINEERING. WHEN WE DO A NEW SIGNAL INSTALLATION WHERE THERE'S PREVIOUSLY NOT A SIGNAL. WE WILL DO AN EVALUATION AT THAT LOCATION TO DETERMINE IF IT'S WARRANTED. WE DON'T WANT TO ADD AN UNNECESSARY SIGNAL. BUT WE WILL HAVE OUR TEAM LOOK AT LOS ROBLES AND SEE IF THERE IS A NEED FOR A SIGNAL AND GET IT ADDED TO OUR SYSTEM. THANK YOU FOR THE QUESTION. >> APPRECIATE THE ANSWER. WE'RE GOING TO BE GOING BACK TO THE PHONES IN A MOMENT, BUT AS I UNDERSTAND IT, WE HAVE A LIVE QUESTION IN PERSON HERE IN DAVIS. WHAT DO WE GOT? >> THIS IS BOB CARE. I HAVE A QUESTION ABOUT THE RAINY DAY FUND. >> WE'RE NOT QUITE HEARING THAT PARTICIPANT THERE LIVE IF WE CAN GET THAT MY TOP. >> THIS IS BOB CARE. >> PERFECT. >> THANK YOU. I HAVE A QUESTION ABOUT THE RAINY DAY FUND. I KNOW WE HAD TO DIP INTO IT BECAUSE OF THE STORM. WHAT ARE THE THOUGHTS ABOUT REPLENISHING THAT FOR THE COMING BUDGET OR BUDGETS? THANK YOU. >> WELL, THANKS FOR THE QUESTION, BOB. THE CITY DID HAVE TO TAP INTO THE RAINY DAY FUND IN ORDER TO HELP COVER SOME OF THE COSTS FROM THE WINDSTORM THAT WE HAD IN MAY. THE TOTAL WAS ABOUT $800,000 IS WHAT WE ACTUALLY HAD TO USE OUT OF THE RAINY DAY FUND, WHICH BROUGHT OUR BALANCE DOWN A LITTLE BIT. THE COUNCIL HAS A COMMITMENT TO LOOKING AT THE RAINY DAY FUND AND TO TRY TO BUILD THAT UP OVER A NUMBER OF YEARS TO ENSURE THAT THE CITY ALWAYS HAS ENOUGH LIQUIDITY BE ABLE TO RESPOND TO WEATHER EVENTS AND OTHER EMERGENCIES THAT WOULD REQUIRE FUNDS LIKE THAT. THIS YEAR, WE DID HAVE THAT DISCUSSION WITH CITY COUNCIL, UNFORTUNATELY, BECAUSE OF THE FINANCIAL POSITION THAT THE CITY IS IN, WE WON'T BE ADDRESSING THE RAINY DAY FUND RIGHT NOW. IT LOOKS LIKE THAT THERE IS GOING TO BE SOME ALTERNATE USES, BUT IT IS A HIGH PRIORITY FOR THE COUNCIL TO REVISIT IN FUTURE YEARS. >> GOT IT. THANK YOU SO MUCH. APPRECIATE THAT QUESTION. THANKS TO BOB FOR ASKING IT. THANKS FOR THE ANSWER. WE'RE GOING TO GO BACK TO THE PHONES HERE TO TRUDY IN PRESTON MEADOWS, AND SHE'S ASKED ME TO READ IT. QUESTION IS, THANK YOU FOR THIS FORUM. I'M CONCERNED THAT THE AGING HOUSING INFRASTRUCTURE IN PLANO, COUPLED WITH UNAFFORDABLE HOME PRICES IS MAKING IT IMPOSSIBLE [00:35:01] FOR FIRST-TIME BUYERS AND YOUNG FAMILIES TO PURCHASE A HOME HERE. IN ORDER TO KEEP PLANO AND PLANO ISD VIBRANT AND SOUGHT AFTER, WHAT IS YOUR PLAN TO ATTRACT NEW RESIDENTS? KEEP PLANO A PREFERRED PLACE TO LIVE OVER NEIGHBORING COMMUNITIES. AGAIN, THAT ONE COMES FROM TRUDY AND PRESTON MEADOWS. >> HI, TRUDY. THIS IS MARK ISRAELSON. I'M THE CITY MANAGER FOR THE CITY OF PLANO. THAT IS A GREAT QUESTION, AND ONE THAT WE ARE FOCUSED ON EVERY DAY IS MAKING SURE THAT PLANO DOES STAY A VIBRANT AND ATTRACTIVE PLACE TO LIVE AND ONE THAT PEOPLE CAN AFFORD TO MOVE TO. THE CHALLENGE WE HAVE IS THERE'S A LITTLE BIT OF A SCARCITY ISSUE WITH HOUSING, NOT ONLY IN PLANO BUT IN A LOT OF NORTH TEXAS. THERE'S HIGHER DEMAND THAN THERE IS AVAILABLE STOCK FOR HOUSING. WHEN YOU HAVE SCARCITY LIKE THAT, IT TENDS TO DRIVE PRICES UP AND THAT CREATES AFFORDABILITY ISSUES FOR PEOPLE TRYING TO MOVE TO THE CITY. WE ARE VERY WELL AWARE OF THAT. WE WORK HARD TO TRY TO MAKE SURE THAT WE DO HAVE PROGRAMS LIKE THE GREAT DATE REBATE WHERE PEOPLE CAN RENOVATE HOMES AND FIND WAYS TO MAKE IMPROVEMENTS THAT MAKE MAYBE SOME OLDER HOMES MORE ATTRACTIVE FOR FOLKS LIKE THAT. BUT THE REASON WHY PEOPLE MOVE TO PLANO IS WE HAVE GREAT JOBS, AMAZING PUBLIC SAFETY, THE BEST PARK SYSTEM IN THE STATE OF TEXAS. >> WE HAVE GREAT NON-PROFITS, WE HAVE GREAT RESTAURANTS, AND SO THE OVERALL QUALITY OF LIFE FOR THE PRICE THAT YOU GET IN PLANO IS STILL COMPARABLE, IF NOT BETTER THAN THOSE OTHER CITIES AROUND US IN THE AREA. WE DO THINK THAT PLANO WILL REMAIN A DESIRABLE PLACE, BUT IT WILL TAKE COMMITMENT TO STAY ON TOP OF THOSE THINGS SUCH AS INFRASTRUCTURE, PUBLIC SAFETY, AND PARKS AS WELL. >> APPRECIATE THAT ANSWER. THANK YOU AGAIN. THANKS TO TRUDY AND PRESTON MEADOWS FOR A GREAT QUESTION. WE'RE GOING TO JUMP TO DON, WHO WE'VE GOT LIVE FROM HUNTERS GLEN. DON, YOUR WORD. GO AHEAD, PLEASE. >> MY NAME IS DON. I LIVE IN HUNTERS GLEN HERE OFF OF INDEPENDENCE AND HEDGCOK. WELL, FIRST OF ALL, I WANT TO SAY, I THINK THE CITY DID A SPECTACULAR JOB AFTER THE STORM, PICKING UP ALL THE PIECES, AND I KNOW IT WAS A HUGE TASK AND VERY WELL EXECUTED, IS ALL I HAVE TO SAY ABOUT THAT. MY BIGGER QUESTION IS AND I THINK YOU'VE ALREADY ANSWERED IT WITH THE RAINY DAY FUND, IS THERE A CONTINGENCY PLAN THAT'S BUDGETED FOR EVENTS LIKE STORMS AND HAIL, AND IS THE CONTINGENCY PLAN JUST A LINE ITEM ON THE REGULAR BUDGET? >> DON, THAT'S A GREAT QUESTION. THIS IS MARK ISRAELSON THE CITY MANAGER AGAIN. WE DO HAVE THE RAINY DAY FUND, YOU PICKED IT OUT PERFECTLY. THAT IS WHAT THAT FUND IS FOR, IS FOR EMERGENCY SUCH AS THAT. THE FEDERAL GOVERNMENT ALSO HAS CERTAIN LIMITATIONS FOR WHEN THEY WILL PARTICIPATE AND ACTUALLY CREATE THE ABILITY TO FLOW FUNDS BACK TO A COMMUNITY. IN COLLIN COUNTY, IT'S A FIVE MILLION DOLLAR THRESHOLD BEFORE THEY WILL GET INVOLVED WITH THEIR DECLARATIONS AND FUNDS STARTING TO FLOW BACK TO THE CITY. SO WE DO HAVE BOTH LOCAL FUNDS AS WELL AS THE POTENTIAL FOR FEDERAL ASSISTANCE DURING STORMS LIKE THAT. BUT THE CITY IS ALSO UNDERGOING AN AFTER ACTION AFTER THE WIND EVENT. WE ARE STUDYING WHAT WENT RIGHT, WHAT WE CAN IMPROVE ON, AND WHAT THE NEEDS ARE FOR THE COMMUNITY. WE ARE IN THE PROCESS OF DOING THAT TO MAKE SURE THAT WE ARE PREPARED FOR THE NEXT STORM. THEN LAST, I DID NOTICE A QUESTION FURTHER DOWN FROM ANOTHER PERSON AS FAR AS THE PICKUP FROM THE STORM. WE HAVE COMPLETED THE SWEEPS FOR THE CITY AS FAR AS PICKUPS. IF THERE ARE STILL LIMBS OUT THERE, IF YOU'LL PLEASE CONTACT OUR PUBLIC WORKS GROUP TO MAKE SURE THAT WE ARE ASSESSING WHETHER THAT IS THE CITY'S RESPONSIBILITY OR IF THAT'S A PRIVATE RESPONSIBILITY FOR PICKUP, WE'D BE HAPPY TO LOOK INTO THAT AND GIVE YOU AN ASSESSMENT OF THAT. SO THANK YOU VERY MUCH FOR THE QUESTION. >> APPRECIATE YOU DON. THANKS SO MUCH FOR BEING A PART OF OUR FORUM. WE'RE GOING TO GO TO A QUESTION THAT WE'RE SEEING A LOT AND WE TOUCHED ON IT EARLIER, BUT IT'S IMPORTANT TO GO OVER AGAIN HERE I THINK SO. THE QUESTION IS, WHAT EXEMPTIONS DO YOU OFFER FOR SENIORS? AGAIN, WHAT EXEMPTIONS DO YOU OFFER FOR SENIORS? >> YES, KAREN RHODES-WHITLEY BUDGET DIRECTOR. OUR TAX EXEMPTIONS THAT WE OFFER FOR 65 AND OVER OR DISABLED, OF COURSE, YOU HAVE YOUR NORMAL 20% HOMESTEAD EXEMPTION. IN ADDITION TO THAT, WE DO HAVE A $40,000 EXEMPTION. THEN DURING THE YEAR THAT YOU TURN 65, YOUR TAXES ARE FROZEN. SO DURING THE YEAR, SAY, IF I TURN 65 TOMORROW AND I'M PAYING $1,000 IN TAXES, MY TAXES WOULD BE FROZEN AT $1,000. YOUR APPRAISED PROPERTY VALUE WILL CONTINUE TO GO UP, [00:40:03] BUT YOU WILL NOT OWE MORE THAN $1,000. NOW, SAY IF THE HOUSING MARKET STARTED TO GO DOWN. ANYWAY, IN YOUR TAXES WERE NO LONGER $1,000, SAY THEY WERE $900. YOU'D PAY THE $900 DURING THAT YEAR, THEY JUST NEVER WILL GO ABOVE THE $1,000. HOPE THAT ANSWERS YOUR QUESTION. THANK YOU. >> YEAH. THANK YOU SO MUCH I APPRECIATE THAT ANSWER AS WELL, AND THANKS TO EVERYBODY WHO WAS ASKING ABOUT THOSE EXEMPTIONS. REALLY IMPORTANT GLAD WE COULD GO OVER IT A COUPLE OF TIMES HERE. I DID WANT TO JUST MENTION THAT WE'RE SEEING FROM VINNIE IN WELLINGTON. HE SAYS, YOU'RE DOING A GREAT JOB FOLLOWING UP THAT DOES NOT HAPPEN IN OTHER CITIES. VINNIE REALLY DO APPRECIATE THOSE KIND WORDS. IT MEANS A LOT TO ALL THE FOLKS THAT WORK HARD HERE TO KEEP THE CITY OF PLANO RUNNING. LET'S GO TO OUR MORNING DESK. MORNING HAS ASKING ME TO READ THIS QUESTION, SAYING, THEY'RE DENYING CLAIMS FOR DAMAGE DONE TO YOUR CAR DUE TO CONSTRUCTION. THEY'RE SAYING IT IS THE RESPONSIBILITY OF THE CONTRACTOR. WHY ARE THOSE FORMS AVAILABLE ONLINE IF THEY'RE BEING DENIED? CAN SOMEBODY TAKE ON MORNING'S CONCERN FROM UNIVERSITY OF STATES. >> THANK YOU, SORRY. GOOD EVENING. I'M LASHON ROSS, DEPUTY CITY MANAGER. WITH THIS PARTICULAR SITUATION ON PARKER ROAD AND ASKING ABOUT THE CONTRACTOR AND THE PAYMENTS AND THE CLAIMS, WITH THE CITY OF PLANO BEING A GOVERNMENTAL ENTITY, THERE ARE CERTAIN IMMUNITIES THAT THE CITY HAS WHEN WE'RE TALKING ABOUT CERTAIN CLAIMS THAT WOULD HAPPEN AS A RESULT OF ROAD TRAFFIC. WE HAVE THESE CLAIMS ONLINE, THOUGH, BECAUSE THERE IS A PROCESS THAT MUST BE FOLLOWED, AND THE RISK MANAGEMENT DIVISION IS THE PRIMARY POINT OF CONTACT WHEN OUR CITIZENS HAVE CLAIMS. IN YOUR STATEMENT OR YOUR QUESTION, YOU TALKED ABOUT THE FACT THAT CLAIMS ARE BEING DENIED, AND IT'S NOT A BLANKET STATEMENT THAT ALL OF THEM ARE, BUT BECAUSE THE CITY OF PLANO HAS GOVERNMENTAL IMMUNITY, AND WE ARE WORKING CLOSELY WITH THE CONTRACTOR, FOR THE CONTRACTOR TO REVIEW THOSE CLAIMS AND DETERMINE WHETHER IT IS A CLAIM THAT WILL BE APPROVED FOR PAYMENT OR REIMBURSEMENT. THAT IS A PROCESS THAT'S GONE THROUGH FOR EACH OF THOSE CLAIMS THAT ARE SUBMITTED. THE CITY STAFF ALSO IS WORKING CLOSELY TO MAKE SURE THAT THEY ON SITE INVESTIGATIONS AND EVALUATIONS OF THOSE PROCESSES, AND THE CITY OF PLANO IS WORKING WITH THE CONTRACTOR QUALITY EXCAVATIONS TO MAKE SURE THAT THOSE PROCESSES ARE BEING FOLLOWED. IF THERE IS A CLAIM THAT IS TO BE PAID, THEN THE CITY IS WORKING CLOSELY WITH THEM TO MAKE SURE THAT THOSE CLAIMS ARE PAID. BUT WITH REGARD TO YOUR SPECIFIC QUESTION CONCERNING WHY THE CLAIM FORM IS ONLINE, IT IS BECAUSE THE RISK MANAGEMENT DIVISION IS THE FIRST POINT OF CONTACT FOR OUR CITIZENS WHO HAVE CLAIMS, AND THEN WE WILL TAKE IT FROM THERE AND MAKE SURE THAT IT GETS ROUTED APPROPRIATELY, AND THAT IS RESOLVED ACCURATELY. >> EXCELLENT. THANK YOU SO MUCH, I APPRECIATE THAT ANSWER. THANK YOU AGAIN TO MORNING IN UNIVERSITY OF STATES FOR OUR LAST QUESTION THERE. WE'RE GOING TO GO AHEAD AND JUMP TO FRANK. LOOKS LIKE FRANK, YOU'RE HAPPY TO GO LIVE. WE'VE GOT LIVE. THANKS FOR WAITING AND GO WITH YOUR QUESTION, PLEASE. >> YOU CAN HEAR ME OKAY OVER THE PHONE? >> SURE, I CAN. >> SIR, YOU HAD A COMMENT BEFORE MY QUESTION BASED ON SOME OF THE DISCUSSION. I'M A SENIOR AND FOR THE LAST TWO YEARS, MY TAX BILL HAS BEEN FROZEN TO THE PENNY. AS A SENIOR, THAT'S A REALLY GOOD THING AND MAKES ME WANT TO LIVE HERE FOR A LONG TIME. IT'S VERY NICE TO HAVE MY TAX BILL WHERE I KNOW IT'S FROZEN LITERALLY TO THE PENNY. ALSO I THINK WHAT'S ALSO ALLOWED IS YOU'RE ALLOWED TO SPREAD THE PAYMENT OVER FOUR PAYMENTS, WHICH I THINK IS APPROXIMATELY FOR HALF OF THE YEAR. EVERY OTHER MONTH, YOU MAKE A PAYMENT, SO THAT'S ANOTHER ADDED FEATURE FROM THE CITY. MY QUESTION IS, I LIVE BETWEEN PARKER AND SPRING CREEK, INDEPENDENCE SQUARE, AND I THINK EVERYBODY KNOWS THE CITY'S DONE A GREAT JOB OF PUTTING UP NEW WALLS. THESE ARE THE WALLS THAT INTERFACE BETWEEN THE HOMES AND IN THE STREET OR ALLEY. BETWEEN SPRING CREEK AND PARKER ON INDEPENDENCE AND MOSTLY IT WOULD BE ON THE EAST SIDE OF INDEPENDENCE. [00:45:05] IT WAS BASICALLY DONE PARTIALLY. SOME OF THE OLD WALLS WERE LEFT AND NOT IN VERY GOOD CONDITION, AND THEN THE NEW WALLS WERE PUT UP. MY QUESTION IS, WHAT WAS THE RATIONALE FOR NOT DOING IT ALL THE WAY FROM PARKER TO SPRING CREEK? >> YEAH, FRANK, THIS IS CALEB THORNHILL, DIRECTOR OF ENGINEERING. THERE'S A COUPLE OF REASONS WHY THAT AREA LOOKS TO BE PARTIALLY COMPLETE. WE DID FINISH THE PROJECT IN THAT AREA TO REPLACE THE WALLS THAT WE INTENDED TO. THERE IS MORE WALLS, AS YOU INDICATE, THAT DO NEED TO BE REPAIRED. HOWEVER, SOME OF THOSE LOCATIONS ARE LOCATED ON PRIVATE PROPERTY. WHAT WE DID IS WE PHASED IT TO THE LOCATIONS THAT DID NOT REQUIRE EASEMENTS FROM PRIVATE PROPERTY OWNERS. THERE IS ADDITIONAL PHASES AS WE CONTINUE TO NEGOTIATE WITH SOME OF THE PROPERTY OWNERS TO ACQUIRE THE NECESSARY EASEMENTS TO REPLACE THOSE WALLS. WE ARE IN THE MIDST OF DOING THAT. THAT'S WHY IT LOOKS LIKE IT WAS PIECEMEALED, BUT WE DO HAVE THAT AS A PROJECT AND ARE WORKING WITH THE RESIDENTS IN THE AREA. THANK YOU FOR THE QUESTION. >> I APPRECIATE YOUR KIND WORDS AGAIN, FRANK AND THANKS SO MUCH FOR YOUR QUESTION. THANKS AGAIN FOR THE ANSWER. JUST A REMINDER HERE THAT WE'VE BEEN GOING FOR ABOUT 45 MINUTES HERE. WE'RE GOING TO GO THROUGH A FEW MORE. IF YOU'RE ON THE PHONE, YOU WANT TO GET EMAIL UPDATES FROM THE CITY OF PLANO, YOU CAN PRESS 7 HERE. THIS IS OUR LAST CALL FOR EMAIL UPDATES. OF COURSE, YOU CAN ALWAYS GO TO PLANO.GOV AND SIGN UP THERE IF YOU DON'T GET A CHANCE TO SIGN UP FOR EMAIL UPDATES WHEN YOU'RE ON THE PHONE WITH US HERE TODAY. WE'RE GOING TO TAMMY IN CREEKSIDE OF STATE NEXT HERE. TAMMY, THANK YOU FOR WAITING, YOU'RE LIVE. >> HI, YOU GUYS ALREADY ADDRESSED ONE QUESTION WITH THE TREE LIMBS AND BRANCHES. APPARENTLY DIDN'T GET PICKED UP IN OUR ALLEY, BUT I WILL CONTACT YOU GUYS SEPARATELY. BUT I'M CONCERNED ABOUT THE QUALITY OF THE INFRASTRUCTURE REGARDING ELECTRICITY BECAUSE OUR LITTLE 144-HOME COMMUNITY SUFFERED A SERIOUS POWER OUTAGE FROM WEDNESDAY THROUGH MONDAY MORNING. WE HAD 14 HOUR STRETCH AT ONE TIME, ANOTHER 12 HOURS, ANOTHER TIME, 10 HOUR STRETCH, AND FINALLY, THE LAST DAY WAS ANOTHER FOUR HOUR STRETCH OF NO POWER, AND UPDATES KEPT GETTING DELAYED FROM ONCOR. I KNOW THEY WERE WORKING ON IT, BUT IT WAS SUPER HOT. IT WAS NOT BEARABLE. WE'VE HAD TO RESUPPLY OUR FOOD AND THROW IT AWAY AGAIN BECAUSE THE POWER CONTINUED TO GO OUT FOR LENGTHS OF TIME. >> HI, TAMMY. THIS IS MARK ISRAELSON, THE CITY MANAGER FOR THE CITY OF PLANO. FIRST, I'M SORRY TO HEAR ABOUT THE SITUATION YOU WERE GOING THROUGH WITH ELECTRICITY. OBVIOUSLY, IN TEXAS IN THE SUMMER, ELECTRICITY IS A CRITICAL ELEMENT TO MAKE SURE THAT PEOPLE CAN STAY COOL AND COMFORTABLE IN THEIR HOMES. THE POWER LINES THAT WE HAVE IN PLANO ARE OWNED BY EITHER ONCOR OR COSERV. WE WORK WITH THEM TO TRY TO ENSURE THAT WE HAVE A PARTNERSHIP THAT WORKS THAT THEY ARE PROVIDING SERVICES TO OUR COMMUNITY IN A WAY THAT IS RELIABLE, RESILIENT, AND ADEQUATE. THERE ARE A NUMBER OF AREAS THAT HAVE INFRASTRUCTURE BEING WORKED ON AT ANY GIVEN TIME. I'M NOT FAMILIAR WITH THE SPECIFIC OUTAGE THAT YOU WERE TALKING ABOUT, BUT WE'D BE HAPPY TO LOOK INTO THAT FURTHER AND UNDERSTAND WHAT THE FIX IS THAT ONCOR PUT IN PLACE. IF YOU'D LIKE, YOU CAN EMAIL ME @MARKI, LIKE THE COUNTRY ISRAEL, SO MARKI@PLANO.GOV. I'D BE HAPPY TO PUT YOU TOGETHER WITH OUR STAFF MEMBERS THAT WORK WITH OUR FRANCHISED UTILITIES. WE'LL BE HAPPY TO GET SOME INFORMATION FOR YOU SO THAT YOU WILL UNDERSTAND EXACTLY WHAT THE REPAIR WAS, AND HOPEFULLY IT IS A LONG TERM FIX RATHER THAN A SHORT TERM ONE. THANK YOU. >> THANK YOU AGAIN. APPRECIATE THAT ANSWER. LET'S JUMP TO ANTHONY. ANTHONY, WAIT FOR A WHILE HERE. THANK YOU. WHAT'S YOUR QUESTION FROM WEST PLANO? >> THANK YOU VERY MUCH AND PARDON ME TO ALL. MY QUESTION IS TO FOLLOW ON TO SOME OF THE PREVIOUS COMMENTS, AND IT'S REGARDING THE REPAIR OF THE ROADS. I SEE A LOT OF WORK GOING ON THROUGHOUT THE CITY MOST NOTABLY ON NOMAR GOING DOWN OHIO AS WELL. THOSE REPAIRS WHILE THEY'RE BEING ENACTED, AND IT'S DEFINITELY BENEFICIAL. IT SEEMS THAT AFTER THEY'RE REPAIRED AND THEY'RE DONE, AND IT RAINS, THERE'S A TREMENDOUS AMOUNT OF RUNOFF AND POOLING THAT IS A RESULT OF THAT. I DON'T KNOW IF THE ROADS ARE SINKING OR THEY'RE JUST NOT LEVELED OFF ONCE THE REPAIR IS DONE OR JUST EXACTLY WHAT'S HAPPENING WITH THAT. BUT IT JUST SEEMS LIKE SOMETHING THAT NEEDS TO BE ADDRESSED. >> THIS IS ABBY OWENS, THE DIRECTOR OF PUBLIC WORKS. THAT IS ACTUALLY ONE OF OUR CONSTRUCTION PROJECTS IN PUBLIC WORKS. I WILL GET WITH OUR INSPECTION TEAM AND HAVE THEM GO BACK OUT THERE AND CHECK. [00:50:02] THAT IS NOT THE INTENT WHEN WE MAKE THE REPAIRS TO THE ROADS. BUT IF THERE IS A DRAINAGE ISSUE AFTERWARDS, WE WOULD WORK WITH OUR ENGINEERING DEPARTMENT TO EVALUATE. I MADE A NOTE, AND WE'LL FOLLOW UP AND INVESTIGATE THAT A LITTLE BIT FURTHER AND GET YOU A BETTER ANSWER. THANK YOU FOR THAT QUESTION. >> YEAH, I APPRECIATE YOU FLAGGING THAT FOR US. THANK YOU TO ANTHONY. WE'VE GOT TIME FOR ANOTHER ONE HERE. THIS IS ANOTHER SOCIAL MEDIA QUESTION. THE QUESTION IS, YOU MENTIONED A 20% EXEMPTION FOR THOSE WHO OWN A HOME? DO YOU NEED TO RESIDE IN THAT HOME OR NOT? WHO CAN TAKE THIS QUESTION ON? >> YES. THIS IS BUDGET DIRECTOR, KAREN RHODES-WHITLEY. YES, YOU ARE SUPPOSED TO RESIDE IN THE HOME THAT YOU CAN CLAIM A HOMESTEAD EXEMPTION ON. ALSO, YOU'RE ONLY ALLOWED TO CLAIM ONE EXEMPTION. I'VE HAD SEVERAL PEOPLE CALL ME, THEY MAY OWN A COUPLE OF HOMES. ANYWAY, IT'S SUPPOSED TO BE THE HOME THAT YOU ARE RESIDING IN. THANK YOU. >> APPRECIATE THAT ONE FROM SOCIAL MEDIA. WE'VE GOT ANOTHER ONE FOR SOCIAL MEDIA HERE. QUESTION IS, WHEN IS PARKER ROAD CONSTRUCTION GOING TO BE DONE? THAT'S A QUESTION FROM SOCIAL MEDIA. PARKER ROAD CONSTRUCTION. >> YEAH, THANK YOU IAN. THIS IS CALEB THORNHILL DIRECTOR OF ENGINEERING. THE PARKER ROAD PROJECT IS A HUGE UNDERTAKING. IT'S A MULTI PHASE. THE FIRST PHASE IS WRAPPING UP, AND THAT'S THE REPLACEMENT OF THE AGING INFRASTRUCTURE, AND THAT'S THE UTILITIES THAT ARE UNDERGROUND. THE WORK THAT YOU SAW RUNNING DOWN THE MEDIAN AND CROSSING THE ROAD, THAT'S ALL WATERLINE REPLACEMENT. THERE WAS SOME WORK DONE AT SOME OF THE INTERSECTIONS AS WELL. BUT THAT'S THE FIRST PHASE BEFORE WE CAN DO THE OVERLAY. I'LL LET ABBY TALK A LITTLE BIT ABOUT THE OVERLAY THAT'S COMING TO THAT PROJECT. >> THIS IS ABBY OWENS, DIRECTOR OF PUBLIC WORK. AS SOON AS ENGINEERING'S FINISHING UP, WHICH WOULD BE IN THE NEXT WEEK OR TWO, THEN OUR TEAM WILL MOVE IN WITH A CONTRACTOR, AND WE ANTICIPATED IT'LL TAKE ABOUT TWO YEARS TO GET THAT SECTION REPAIRED, AND THEN WE'LL MOVE FORWARD WITH AN OVERLAY ON TOP OF THAT. WE'RE CURRENTLY OVERLAYING PARKER ROAD FROM THE EAST CITY LIMITS TO 75. THAT WILL BE ANOTHER SECTION THAT WE WOULD THEN MOVE FORWARD WITH AN OVERLAY AFTERWARDS. >> MUCH APPRECIATED. FOLKS, WE ARE JUST ABOUT OUT OF TIME IN THIS LIVE TELEPHONE TOWN HALL MEETING WITH OUR PLANO RESIDENTS. I DID WANT TO MENTION THOSE THAT WE HAVE ALREADY TAGGED FOR FOLLOW UP, LINDA IN PARK FORREST, JIM IN AUDUBON, AYANA IN INDEPENDENCE, DAVID IN RUSTIC PARK. EACH OF YOU CAN EXPECT A CALL FROM CITY STAFF TOMORROW TO FOLLOW UP ON YOUR QUESTIONS, AND THANKS FOR REACHING OUT. IF ANYBODY DOES NEED ADDITIONAL FOLLOW UP, ADDITIONAL SUPPORT FROM THE CITY OF PLANO, YOU'RE WELCOME TO STAY ON THE LINE HERE. LEAVE A VOICEMAIL MESSAGE IF YOU'RE ON THE PHONE WITH US, JUST BY STAYING ON THE LINE AS WE WRAP UP, YOU'LL AUTOMATICALLY GO TO OUR VOICEMAIL SYSTEM. LEAVE A VOICEMAIL AND MAKE SURE YOU LEAVE THE BEST CONTACT INFORMATION IN ADDITION TO THE NATURE OF THE SUPPORT THAT YOU NEED. SOMEONE FROM THE CITY WILL FOLLOW UP WITH YOU IN THE NEXT COUPLE OF DAYS. WITH THAT, FOLKS, WE HAVE REACHED THE END OF OUR LIVE FORUM. I'LL TURN IT BACK OVER TO MAYOR MUNS TO TAKE US TO THE CLOSE. >> THANK YOU, IAN. THANK YOU FOR YOUR PARTICIPATION IN THIS EVENING'S TELEPHONE TOWN HALL. WE ALWAYS APPRECIATE YOUR COMMENTS AND THE OPPORTUNITY TO ANSWER YOUR QUESTIONS. IF THERE WERE ANY THAT WERE NOT ADDRESSED TONIGHT, PLEASE CONTINUE THE CONVERSATION WITH US BY SUBMITTING THEM ONLINE AT FACEBOOK.COM/CITYOFPLANOTX. FOR MORE INFORMATION ABOUT THE 2024, '25 RECOMMENDED BUDGET AND COMMUNITY INVESTMENT PROGRAM, YOU CAN VISIT PLANO.GOV/RECOMMENDEDBUDGET. THANKS AGAIN FOR JOINING US TONIGHT AT THE PLANO TOWN HALL. YOU GUYS WON AGAIN. I JUST WANT TO MAKE THAT CLEAR. [BACKGROUND] * This transcript was compiled from uncorrected Closed Captioning.